Hisham Nagia, Group IT Manager

Hisham Nagia

Group IT Manager

Medstar

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting & Auditing
Experience
24 years, 6 Months

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Work Experience

Total years of experience :24 years, 6 Months

Group IT Manager at Medstar
  • Egypt - Qalioub
  • January 2021 to June 2021

Responsible ( management & project management ) for creating information technology solutions starting from idea until operations for the following fields :
• IT strategy / policies creation, implementation and enforcement including data leakage prevention.
• IT infrastructure (Servers, PCs, Printing, Scanning, UPS), managing all IT procurement steps.
• IT telecommunications LAN / WAN ( switches, telecom links ( MPLS, 3G/4G, DSL, fiber optics, Wi-Fi ) for all aspects, installations and implementations including ISP management .
• IT security (firewalls, gateways, perimeter and endpoint security, mail security) device / software selections, policy creation and implementation for physical and logical types.
• IT Messaging (email servers) implementation and operation.
• Managing Oracle eBusiness Suite 12i on Linux.
• Managing Microsoft Dynamics RMS for retail software.
• Managing SalesBuzz (BI Technologies) for sales rep. operations.

IT Manager For Development & Technology at Bavaria Fire Fighting Solutions
  • Egypt - Cairo
  • March 2004 to December 2019

Responsible ( management & project management ) for creating information technology solutions starting from idea until operations for the following fields :
• IT infrastructure ( Servers, PCs, Printing, Scanning, UPS ), managing all IT procurement.
• IT telecommunications LAN / WAN ( routers, switches, telecom links ( MPLS, 3G/4G, ADSL, Microwave Towers, fiber optics, Wi-Fi ) for all selections, installations and implementations including ISP management .
• IT security ( firewalls, gateways, perimeter and endpoint security, mail security ) device / software selections, policy creation and implementation for physical and logical types.
• IT Messaging ( email servers ) sizing, implementation and operation .
• Websites / web applications design, planning, creation and implementations using local resources or with outsourced entities .
• ERP / HCM / CRM technology, functional sizing and implementations using Oracle technologies ( eBusiness Suite 12i ), integration with high-bay warehouse robotic systems, biometric systems, reports design, migrations and upgrades .
• Internet service solutions design and implementations .
• Telephony platform planning, creation and implementing.
• IT Backup solutions planning and implementation for ERP and messaging platforms including hot and cold solutions .
• Camera surveillance systems design and implementations including deep LAN design and recording optimizations.
• Field service automation and communications for ERP & email communications
• Mobile users automation and security, Internet domain acquisition and management
• Supporting social media platforms ( Facebook, YouTube ) & marketing events ( technology operations )
• Planning & build data centers including planning and build until operations
• IT Training for company employees including training material preparation ( user guides, power point slides … )
• Multimedia planning and implementations ( Projectors, LED Screens, Wall Screens )
• Supporting engineering & fine art design departments for technology needs ( software / hardware )

IT Manager at Egyptian Contact Center Operator - ECCO
  • Egypt - Cairo
  • October 2002 to March 2004

Responsible ( management & project management ) for creating information technology solutions starting from idea until operations for the following fields :
• IT infrastructure ( Servers, PCs, Printing, Scanning, UPS ).
• IT telecommunications LAN / WAN ( routers, switches, telecom links ( Frame Relay, Leased Lines ) for all selections, installations and implementations including ISP management .
• IT security ( firewalls, endpoint security, mail security ) device / software selections, policy creation and implementation for physical and logical types.
• IT Messaging’s operation .
Web application’s design, planning, creation and implementations using local resources for customers.
• CRM technology, functional sizing and implementations using Oracle technologies .
• Internet browsing control solutions design and implementations .
• Telephony platform planning, creation and implementing for 700 users .

IT Manager at Hostess Egypt
  • Egypt - Cairo
  • November 2000 to September 2002

• IT infrastructure ( Servers, PCs, Printing, Scanning, UPS ).
• IT telecommunications LAN / WAN ( routers, switches, telecom links ( Frame Relay, Leased Lines, ISDN ) for all selections, installations and implementations including ISP management .
• IT security ( firewalls, endpoint security, mail security ) device / software selections, policy creation and implementation for physical and logical types.
• IT Messaging ( email servers ) sizing, implementation and operation .
• Project manager for Oracle ERP implementation ( Technical & Technology )
• DBA & System Admin roles executer

Oracle DBA / HR Consultant at Intercom Enterprises
  • Egypt - Cairo
  • November 1999 to November 2000

• Implementation of HR / Payroll Software for customers including technology and functional aspects
• Oracle DBA tasks - Technology ( Installations / Backups / Administration, DB Tuning )
• Develop support materials for software including help materials and user guides
• Deliver training to customers ( functional & technical )
• Develop System reports
• Executing quality control procedure

Software Developer / Administrator at Nagia Trading – Agriculture Operations
  • Egypt - Cairo
  • September 1996 to October 1999

• Analyzing manual accounting system
• Develop software to manage various accounting operations
• Microsoft network administration
• Test & support operations for PCs & Software

Software Specialist at Abdel Hakam El-Feqi Office – Chartered Accounting Office
  • Egypt - Cairo
  • January 1996 to August 1996

• Analyzing manual accounting system for customers and implement them on ERP software
• Microsoft network administration
• Test & support operations for PCs & Software

Education

Bachelor's degree, Accounting & Auditing
  • at Cairo University
  • July 1995

BS.c. Of Commerce , Cairo University

Specialties & Skills

Leadership
Problem Solving
Negotiations
Planning

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Oracle Certified Professioanl 9i - DBA (Certificate)
Oracle Certified Professional 8i - DBA (Certificate)

Hobbies

  • Walking in open areas
  • Reading in technology