Ibrahim fathy Ibrahim Ali ابراهيم فتحى ابراهيم على, Purchase manager, Executive admin. and IT Officer

Ibrahim fathy Ibrahim Ali ابراهيم فتحى ابراهيم على

Purchase manager, Executive admin. and IT Officer

Girnata Palaces for Trading & Contracting

Location
Oman
Education
Bachelor's degree, Computer Systems engineering
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Purchase manager, Executive admin. and IT Officer at Girnata Palaces for Trading & Contracting
  • Oman - Salalah
  • My current job since March 2012

Girnata Palaces is an IT services provider company in Salalah. We deal with major companies, institutions and governmental sectors.
Starting January 2014, Girnata Palaces broaden its spectrum of work to include contracting, and limited its business in IT to companies and governmental sectors.
More included duties, with Purchase Management for heavy machinery department added to my duties in IT as well as office administration.

 Supervision of heavy machinery department (periodic maintenance, spare parts supply, machines’ operators, …).
 Preparation and negotiation of agreements and subcontracts.
 Liaising with contracting companies to finalize deals upon approval from management.
 Writing business proposals targeting new customers.
 Collaboration in estimates of expenditure, budgetary maintenance and inventory control, and make recommendations to management.
 Working closely with clients to analyze IT system requirements, clients IT needs and available resources, in order to plan IT projects and fulfill clients’ expectations.
 Preparing sales quotations based on clients RFQs and offering new specifications after evaluating customers’ nature of work and business volume.
 Supervising technical team and providing technical advice to customers on all installation and usage aspects, both pre as well as post sales.
 Write and review correspondences, business and formal letters, reports and office memorandums, both Arabic and English.
 Operate and maintain a range of office machines such as attendance system, computers, printers, photocopiers, faxes and projectors.
 File papers and documents and control their move.
 Assist, supervise and coordinate activities of staff.

Freelance IT instructor at Multiple Computer institutes
  • Oman - Salalah
  • October 2013 to December 2017

 Instructor for Introductory courses in IT and Computer Networks.
 Instructor for Advanced courses in Computer Maintenance (Hardware - Software).
 Courses preparation and examination (labs - material).

Systems Administrator (Outsourced) at Royal Court Affairs, via Modern systems for IT
  • Oman - Salalah
  • March 2010 to January 2011

The Royal Court Affairs, RCA, is the governmental institution responsible for all activities of His Majesty, Sultan of Oman.

As all major sites across Oman, Salalah site contains branches for all departments in RCA. I managed seven locations that included:
 7 Additional Domain Controller servers, DNS, DHCP and WSUS servers.
 7 Trend-micro Antivirus servers.
 7 File servers, with a timely backup of important data and resources.
 2 Database application servers, with daily backup jobs.
 Top level of user troubleshooting (Windows XP & 7).
 Conducted periodic performance tests on existing servers.
 Managed and implemented the deployment of new systems upgrade from Windows Server 2003 to 2008.
 Implemented new servers associated to Salalah, according to overall policy of RCA.

System Engineer & Support Officer at IIT (International Information Technology) company
  • Egypt - Cairo
  • April 2008 to March 2010

IIT is the holder and sponsor of www.boswtol.com website. The company network contained editorial, web developing, accounting and managerial departments, with 70+ workstations, servers, printers and other equipment.

 Administration and management of all network servers, equipment and peripherals.
 Installing, configuring and troubleshooting hardware and software.
 Monitoring and administering Kaspersky Antivirus (Server - Client), and liaising with supplier for renewals and support.
 Prepared timely recovery plans of data loss due to software crash or hardware failure.
 Maintained network stability throughout work hours.
 Installed, optimized and configured new servers and application upgrades as per requirements.
 Purchase coordination for software and hardware, including contact with vendors.
 Documented and maintained inventory, stock and supply of all required items.
 Updated management on a regular basis through reports and e-mails.
  May 2009: Designed and established (with coworkers) the network infrastructure for the company new location, i.e. electricity, LAN design and wiring, satellite system and telephone nodes.

Software Technical Support at B-Connect (Electronic Information Systems) Company
  • Egypt - Tanta
  • October 2005 to March 2008

B-Connect develops software solution systems. I was responsible for technical support of e-Pharmacy & Future programs intended for pharmacies and drug stores.

o Setup, troubleshooting and maintenance of programs.
o Running database scripts and deploying backup and restore plans.
o Training clients (use program - generate reports - basic troubleshooting).
o Supervising and training junior support personnel in my area.

Computer sales and technical support at Target Comp. show room, Souk El-Asr
  • Egypt - Cairo
  • April 2004 to September 2005

- Computer accessories wholesales responsible.
- Computer components sales and maintenance.
 March 2005: Restructured and organized the computer laboratory classrooms in the Computer Educational Center in the Faculty of Education, Tanta University. The process included full survey, restructure and maintenance for computers and attached equipment in the network.

Education

Bachelor's degree, Computer Systems engineering
  • at Faculty of Engineering - Al Azhar University
  • May 2002

Specialties & Skills

User Education
Windows Network Administration
IT Officer
Office Administration
Help Desk Management
Computer Assembly, Maintenance & Troubleshooting
Top level user troubleshooting in Windows client environments (XP, Win 7, Win 8)
Planning, implementation and troubleshooting of LAN and WLAN
Planning, Implementing and maintaining a windows server 2003 active infrastructure
Office administration with IT tasks

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

Network+, N+ (Certificate)
Date Attended:
June 2007
Valid Until:
June 2007
A+, Server+ (Certificate)
Date Attended:
July 2007
Valid Until:
July 2007
Berlitz Institute (Certificate)
Date Attended:
December 2006
Valid Until:
June 2007
MCSE (Certificate)
Date Attended:
December 2006
Valid Until:
October 2007
MCTS: Windows 7 and Office 2010, Deploying (Certificate)
Date Attended:
June 2011
Valid Until:
September 2011
ICDL (Certificate)
Date Attended:
September 2007
Valid Until:
October 2007
MCSA messaging (Certificate)
Date Attended:
December 2006
Valid Until:
October 2007
HCNE, Huawei Certified Network Engineer (Certificate)
Date Attended:
November 2004
Valid Until:
December 2004