Ihab Atteya, Training and Development Manager

Ihab Atteya

Training and Development Manager

Teleperformance

Location
Egypt - Cairo
Education
Bachelor's degree, English
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Training and Development Manager at Teleperformance
  • Egypt - Cairo
  • My current job since January 2013

Manage training team of 15 trainers
managed to upskill and hire 800 candidates from the previously recruitment rejected poo on the span of 2 years

Education

Bachelor's degree, English
  • at Ain Shams University
  • May 2004

studied all aspects for English language, literature and culture. Subjects included: Linguistics History Literature Translation from and to English Criticism

Specialties & Skills

Training
Leadership
Soft Skills
Emotional Intelligence
Development
Microsoft Office
Business writing and reporting
People Management
Self Management
Delivering Training
Coaching
ADDIE Model usage
Planning and Designing Training
Kirkpatrick Model Usage

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Advanced Emotional Intelligence Trainer (Training)
Training Institute:
Six Seconds
Date Attended:
November 2017
Expedia Inc New Hire University (Training)
Training Institute:
Expedia Inc
Date Attended:
May 2010
Baseline Enterprise Standard of Teleperformance Training and Development (Certificate)
Date Attended:
April 2012