Imran Khan

Supporting nationwide base of Retail & Workplace clients including Christian Dior, Givenchy, Guerlain & Benefit Cosmetics

Provided IT End-User Computing (EUC) consulting services within a prominent IT consulting firm.
o Functioned as a Desktop Engineer, supporting diverse client environments.
o Delivered IT solutions to major corporations including Microsoft, Abbott Laboratories, and Nokia.
o Contributed to various projects for luxury brands such as Christian Dior and Gucci.
o Supported global healthcare and consumer goods giant Johnson & Johnson in IT initiatives.

• Install, configure, troubleshoot, and maintain Point-of-Sale (POS) hardware and software, ensuring
smooth transaction processing and system uptime across retail locations.
• Provide support for in-store network infrastructure, including Wi-Fi, LAN, and WAN connections, to ensure
reliable communication for retail operations, devices, and applications.
• Support and maintain retail-specific applications related to inventory management, stock control, and
supply chain logistics, ensuring data accuracy and operational efficiency.
• Manage and troubleshoot digital display systems, kiosks, customer Wi-Fi, and other customer-facing
technologies to enhance the in-store experience.
• Perform maintenance, upgrades, and repairs on various retail hardware, including barcode scanners,
receipt printers, payment terminals, and mobile retail devices.