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Imran Khan, Retail & Workplace Tech Engineer

Imran Khan

Retail & Workplace Tech Engineer·LVMH

Saudi Arabia

Master's degree, Project Management

Work experience

Total years of experience: 7 years, 10 months

Retail & Workplace Tech Engineer

December 2023 - Present

LVMH

Jeddah, Saudi Arabia

December 2023 - Present

Supporting nationwide base of Retail & Workplace clients including Christian Dior, Givenchy, Guerlain & Benefit Cosmetics

Company industry:
Retail & Wholesale
Job role:
Information Technology

IT Support Engineer

January 2020 - December 2023

Excis Compliance

Jeddah, Saudi Arabia

January 2020 - December 2023

Provided IT End-User Computing (EUC) consulting services within a prominent IT consulting firm.
o Functioned as a Desktop Engineer, supporting diverse client environments.
o Delivered IT solutions to major corporations including Microsoft, Abbott Laboratories, and Nokia.
o Contributed to various projects for luxury brands such as Christian Dior and Gucci.
o Supported global healthcare and consumer goods giant Johnson & Johnson in IT initiatives.

Company industry:
Business Consultancy Services
Job role:
Information Technology

IT Support Specialist

August 2018 - January 2020

Azadea Group

Riyadh, Saudi Arabia

August 2018 - January 2020

• Install, configure, troubleshoot, and maintain Point-of-Sale (POS) hardware and software, ensuring
smooth transaction processing and system uptime across retail locations.
• Provide support for in-store network infrastructure, including Wi-Fi, LAN, and WAN connections, to ensure
reliable communication for retail operations, devices, and applications.
• Support and maintain retail-specific applications related to inventory management, stock control, and
supply chain logistics, ensuring data accuracy and operational efficiency.
• Manage and troubleshoot digital display systems, kiosks, customer Wi-Fi, and other customer-facing
technologies to enhance the in-store experience.
• Perform maintenance, upgrades, and repairs on various retail hardware, including barcode scanners,
receipt printers, payment terminals, and mobile retail devices.

Company industry:
Retail & Wholesale
Job role:
Information Technology

Education

OTHM UK

December 2022

December 2022

Master's degree, Project Management

Saudi Arabia

GPA (rating): Excellent

GPA (rating): Excellent

Master's in Project Management

COMSATS Institute of Information Technology

July 2018

July 2018

Bachelor's degree, Computer Science and Computer Networks

Pakistan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

My Thesis was nominated to be published in an International Journal

Skills

Desktop Support
Expert
Desktop Support
Expert
IT
Expert
IT
Expert
Business
Expert
Business
Expert
Networks
Expert
Networks
Expert
System Support
Expert
System Support
Expert
Putty
Expert
Putty
Expert
SAP
Intermediate
SAP
Intermediate
Leadership
Intermediate
Leadership
Intermediate
Technology Enthusiast
Intermediate
Technology Enthusiast
Intermediate
Business Communications
Expert
Business Communications
Expert
Technical Writing
Expert
Technical Writing
Expert
Team Player
Intermediate
Team Player
Intermediate
desktop support
Expert
desktop support
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Intermediate
English
Expert
Urdu
Native Speaker
Hindi
Expert

Memberships

Institute of Electrical & Electronic Engineers

Event Manager

March 2017

Training and Certifications

Certifications
CompTIA Security+
CompTIA
May 2024 - May 2027
CISCO Certified Network Administrator
Feb 2016 - Feb 2018

Hobbies

  • Urban exploration
  • Cricket