Ineke D Souza, Marketing Coordinator

Ineke D Souza

Marketing Coordinator

DSA Architects International

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Business Administration
Expérience
17 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 7 Mois

Marketing Coordinator à DSA Architects International
  • Émirats Arabes Unis - Dubaï
  • mars 2017 à mai 2018

Provide administrative support and marketing assistance to the Design Principal and company Directors for client
submissions and marketing proposals.
* Coordinate with the Commercial Manager for timely management of all contracts, including drafting, issuing and
coordinating with Design Managers and consultants for accurate information.
* Provide administrative support for HR Department and Finance Team with travel coordination, visas and travel
expenses - not limited to coordinating complex travel, including booking accommodation and arranging point-to-
point transportation.
* Complete projects, reporting, submissions and special assignments by establishing objectives; determining
priorities, managing time, gaining cooperation of others, monitoring progress, problem-solving, and making
adjustments to support efficiency. Manage and ensure the delivery of top quality, on-time and effective submittal
of reports and qualification packages.
* Establish and manage timelines and assignments.
* Coordinate services of outside graphics and reprographic vendors for marketing purposes, including brochures,
presentation boards, business cards and various marketing materials.
* Oversee the maintenance of the marketing files.
* Interact with marketing staff in branch offices to obtain/exchange information as needed.
* Ensure that supplies and equipment for marketing efforts are maintained and ready to go.
Personal Assistant to the SVP

Administration Supervisor
  • avril 2013 à novembre 2013
Executive Assistant à Gasaty International Trading FZE
  • novembre 2011 à mars 2011

Reporting to the Managing Director
* Provided full front-office administration and support, including couriers, faxes, utility payments, telephone
applications with Du and Etisalat and various service packages
* Maintained correspondence with DED and all government entities
* Provided complete administrative and secretarial support to the Director, Sales & Marketing
* Prepared travel schedules, including hotel arrangements, tickets and visas,
* Prepared monthly cash expense reports for Management; Purchased all office furniture and office equipment,
opened AMC contracts and office maintenance contracts and office IT Support
* Maintained re-order levels of office consumables, office stationery and toners
* Maintained complete documentation of company staff; Assisted in the research and selection of key office
personnel
* Assisted in research of FMCG Industry distributors, suppliers, vendors, storage facilities and retail product pricing
* Maintain correspondence with FMCG Global suppliers
* Corresponded with company Suppliers and Purchasers; Produced invoices, Managed all Container movements,
Logistics, Shipping documentation.
* Maintained direct correspondence with Agility-Al Quoz for Storage and Warehouse requirements, including
monthly stock-count and invoicing.
Ineke D’Souza - Resume - 2018 Page 3
* Coordinated with UAE Customs and Inspection departments and adhering to Dubai Municipality requirements,
including FIRS and Custom Inspection appointments
* Represented the company in UAE Trade Exhibitions and Events
* Assisted Director in correspondence with Property Agents and Tenants for Commercial and Residential ownership
properties in the UAE
PA to the GM

Office Administrator à Tour & Andersson (Middle East & Africa) (JAFZ)
  • février 2007 à décembre 2010
Regional Logistics Unit à Jebel Ali Free Zone
  • Sri Lanka
  • juillet 2005 à octobre 2006

& Fleet Base UAE (JAFZ)
* Reported to the Regional Head of the Logistics Base
* Ensure optimal customer service and satisfaction in all areas, troubleshooting enquiries
* Provided complete front office support, including couriers, faxes and utility payments
* Provided administrative support to Regional Delegates and Local Staff
* Managed all administration filing, including Purchase Order Database and Requisition Database
* Maintained Master files of incoming documents and registered invoices
* Maintained files for Delivery Notes and Goods Received Notes (GRN)
* Managed the archive of files to available storage
* Maintaining re-order levels of office consumables, office stationery and toners with suppliers
* Maintained complete documentation of Base personnel
* Corresponded regularly with

Finance Assistant à Key & Dixon Legal Consultants
  • mai 2003 à juin 2005

Reported to the CFO and Office Manager
* Provided front-office support, logistics of services, including couriers and utilities payments
* Provided month-end balances by deadlines
* Inputted disbursements onto Billing Guides
* Assisted in managing company accounts during the absence of the Finance Manager
o Managed Client and Company Accounts
o Prepared cheques as per Fee Earner’s instructions
o Effectively managed daily tasks, general accounting tasks
* Provided secretarial support to all Lawyers and Partners, including Audio Typing and File Management

Office Manager à Linden Shipping International LLC
  • février 1995 à avril 2003

Reported to the Managing Director
* Provided front-office support, secretarial support and handling office independently during the absence of the
Company Director
* Handled logistics of all office-function related services, including couriers and utilities payments
* Liaised with agents regarding tenancy and maintenance contracts and renewals
* Maintained correspondence and documentation with ministry offices for the registration and classification papers
of company’s 36 vessels
* Drafted Marine Project Contracts independently (Barecon and Supplytime)
* Ensured optimal customer service and satisfaction in all areas, troubleshooting enquiries and issues
* Reviewed potential applications and recruited employees
* Maintained complete documentation of company employees
* Organized labour and agents contracts for over 200 employees
* Built and sustained professional rapport with supervisory staff at overseas seaman recruitment agencies in the
Philippines and Indonesia
* Set daily / weekly / monthly goals and objectives for Divisional Teams and ensured all allocated jobs were
completed to the full satisfaction of Senior Management and Company Director

Administration Supervisor à DSA Architects International SA (Pty) Inc
  • Émirats Arabes Unis
  • à
PA à HOK
  • Émirats Arabes Unis
  • à

Provide high level administrative support to the Managing Principal / SVP by managing and maintaining the
executive’s schedule and calendar. Promote the corporate image by representing the executive internally and
externally; providing liaison between the leaders, employees and clients.
* Interface with high profile contacts on behalf of the executive.
* Greet visitors and determine whether they should be given access to specific individuals.
* Screen incoming phone calls (re-direct incoming calls as necessary).
* Schedule appointments, draft/edit correspondence and prepare expense reports.
* Open, sort, read and analyze incoming correspondence. Determine significance and plan their distribution.
* Arrange meetings (international and domestic), company dinners and other corporate functions, answer questions
and meeting requests directed to the executive: business and personal.
* Coordinate complex travel, including booking accommodations and arranging point-to-point transportation.
Ineke D’Souza - Resume - 2018 Page 2
* Complete projects and special assignments by establishing objectives; determining priorities, managing time,
gaining cooperation of others, monitoring progress, problem-solving, and making adjustments to plans.
* Improve quality results by studying, evaluating, and re-designing processes; implementing changes.
* Conduct research and take charge of special projects as assigned.
* Supervise lower level staff such as the administrative assistant.
* Provides administrative support to one or more leaders or a department including opening and distributing mail,
answering the telephone and taking messages, scheduling meetings, arranging business travel and preparing
expense reports, etc.
* Handles frequent telephone, email and personal contact with internal employees and external clients.
* Manages client contact information.
* Fosters a commitment to external and internal client service.
* Receive and accurately direct incoming phone calls with energy and professionalism.
* Greet and direct clients and other visitors in a courteous and timely manner.
* Update and distributes office phone directory
* Maintain the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times.
* Sort mail deliveries and other administrative tasks in support of office operations.
* Maintain parking records and collection of parking cards, if required.
* Direct couriers and deliveries.
* Maintain office continuing education database as required.
* Scheduling of conference rooms, ACR and WebEx meetings.
* Successfully organized, planned and executed all corporate events - In-house events / annual meetings and
client workshops
* Takes personal responsibility for fostering a green workplace through sustainable work practices.
Marketing responsibilities
* Manages and ensures the delivery of top quality, on-time and effective submittal of proposals, qualifications
packages.
* Provides input and collaboration with marketing manager and the management committee and practice leaders to
help establish priorities and protocols for responding to RFPs and other marketing related inquires.
* Provides or directs the initial mock-up of proposals and writes portions of the proposals as appropriate.
* Establishes and manages timelines and assignments as needed to complete effective submittals.
* Writes and/or updates new project and personnel resumes to be used for marketing purposes.
* Coordinates or obtain information needed from consultant firms to be included in proposals or at presentations.
* Seek and incorporates new references into marketing submittals.
* Coordinates services of outside graphics and reprographic vendors for marketing purposes.
* Oversees the maintenance of the marketing files, including up to date files of submittals.
* Interacts with

General Manager
  • à

Provided full front office support, logistics of services, couriers, faxes and utility payments
* Provided complete administrative and secretarial support to the General Manager, Technical Director and

Regional Sales Manager
  • à

Managed all administration filing
* Corresponded with Medical Insurance companies for claims and renewals
* Managed the monthly financial expense reporting, which included Petty Cash and all staff Monthly Expense
claims
* Prepared Monthly Credit Reports for TA UK
* Managed Debt Collection for MEAI
* Maintained re-order levels of office consumables, office stationery and toners with suppliers
* Maintained complete documentation of company personnel

Office Administrator à International Federation of Red Cross & Red Crescent Societies
  • Émirats Arabes Unis
  • à

applications of visas, employment cards, and access cards, licence and registration renewals
* Coordinated the entire relocation process of our TA office from DAFZ to JAFZ, including the set-up, designing and
furnishing of the new JAFZ office, transfer of all staff visas, access cards, Custom Codes setup, JAFZ - Dubai
Trade Portal setup
* Organized travel schedules for all Management staff, all resident and visiting staff, including hotel arrangements,
meet and assist, tickets and visas
Event & Seminar Planning
* Successfully organized, planned and executed all corporate events - In-house Seminars / Outdoor Seminars /
Training and Conferences in Hotels
* Coordinated directly with printers and suppliers to design and produce all marketing materials - handouts,
giveaways and presentations; Maintained direct contact with external printers to coordinate the artwork and
production of all marketing collateral
* Independently handled the successful logistical coordination of all arriving and attending guests and delegates,
contractors and suppliers
* Ensured the complete success of each corporate event by working directly with the Hotel and understanding the
needs of company Management; Detailing contracts, menus, and opening clear lines of communication with on-
site hotel staff
* Provided proposals and budget reports to assist in planning and time-line events

Éducation

Baccalauréat, Business Administration
  • à Champlain College
  • janvier 2003

Baccalauréat, Business Administration
  • à Champlain College
  • janvier 2003

Specialties & Skills

ADMINISTRATION
CUSTOMER RELATIONS
DOCUMENTATION
FRONT OFFICE
LOGISTICS
MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE
PERSONNEL
SECRETARIAL

Langues

Arabe
Expert
Anglais
Expert
Français
Expert
Urdu
Expert