Irish Clare Tolcidas, Personal Assistant to the CEO

Irish Clare Tolcidas

Personal Assistant to the CEO

Hale Education Group

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Accountancy
Expérience
8 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 2 Mois

Personal Assistant to the CEO à Hale Education Group
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis décembre 2018

The company mentors and prepares high school students for admission to US and Canadian universities through one-on-one
college counselling and test preparation. They also assist with preparatory and graduate school applications.

Here are some of my roles:

1. Doing administrative and clerical tasks (such as scanning or printing)
2. Preparing and editing letters, reports, memos, and email
3. Prioritizes conflicting needs. Handles matters expeditiously, proactively, and
follows-through on projects to successful completion, often with deadline
pressures
4. Plans, coordinates and ensures the CEO's schedule is followed and respected.
Provides "gatekeeper" and "gateway" role, creating win-win situations for
direct access to the CEO's time and office
5. Manage the office environment and overseeing general maintenance of the office; with the support of the Office Manager
6. Acts as student coordinator: deals with parent/student high-pressure or time-
sensitive issues in a timely and effective manner
7. Accounting Tasks - In-charge of generating invoices for clients, maintaining
accounts receivable files and records, and maintenance of Petty Cash.

Admin Assistant and Receptionist à Excellence Training Centre
  • Émirats Arabes Unis - Dubaï
  • juin 2016 à novembre 2018

Excellence Training Centre is a place where different languages are being taught. English, German, Arabic, French and etc. They also provide training for IELTS and TOEFL.

• Accounts Receivable - Generating invoices for clients, recording and
following up on customer payments either to be received via cash,
checks, or credit card transactions
• Petty Cash Management - Ensuring that the monthly office expenses are
kept at minimum level or less. Maintaining and recording petty cash
transactions.
• Payroll Preparation and Reporting - Processing monthly salaries,
ensuring that proper deductions are properly observed and paid salaries
on time
• Managing workflow by assigning tasks to other administrative employees
daily, ensuring that deadlines are met and work is completed
appropriately
• Updating office expenses and costs. Ordering office supplies and
researching new deals and suppliers.
• Generating class schedules for each of the courses offered and ensuring
students attendance by sending email reminders and messages
• Managing appointments, agendas, travel arrangements etc. for the upper
management.
• Ensuring sales target is achieved by converting inquiries into clients
• Managing phone calls and correspondence (e-mail, letters, packages etc).

Part Time – Sales Assistant à Excellence Training Centre
  • Émirats Arabes Unis - Dubaï
  • mars 2016 à juin 2016

• Converting phone call, email and website leads and prospects into clients
• Ensure high levels of customer satisfaction through excellent sales
service
• In charge of actively calling prospects from my senior's list to ensure their
active involvement and to make sure that they are fully informed about
ongoing or upcoming promotions
• Sending monthly reports to senior management for revenue generated

Éducation

Diplôme, Accountancy
  • à ACCA
  • décembre 2022

ACCA stands for the Association of Chartered Certified Accountants a leading international accountancy body. The ACCA qualification is recognised and is treated in other countries as being equivalent to their local qualification. I have successfuly passed papers F1 to F5 and F7.

Specialties & Skills

ADMINISTRATION
CLERICAL
MEETING FACILITATION
ORGANIZATIONAL SKILLS
Customer Service
Microsoft Office

Langues

Anglais
Expert
Filipino
Langue Maternelle

Formation et Diplômes

IELTS (Certificat)
Date de la formation:
May 2018
Valide jusqu'à:
May 2020
Certificate in Business Writing (Certificat)
Date de la formation:
January 2016

Loisirs

  • Traveling
    Visited Oman, Georgia, Sri Lanka and I have been to at least 5 of the 7 Emirates of the UAE. Planning to visit either Armenia or Hungary by next year.