إسران شريف محمد

• Customer Relationship Management: Leveraged Bigin CRM Software to optimize Sales, Service, and Rentals, significantly improving engagement and relationships with prospective clients.
• Technical Support: Delivered on-site technical assistance, effectively diagnosing issues and providing tailored solutions to enhance customer satisfaction.
• Sales Strategy: Participated in FMF Expo to generate leads, successfully creating and monitoring quotations to secure orders and drive revenue growth.
• Supplier Collaboration: Conducted weekly meetings and produced comprehensive monthly reports for IMDEX, facilitating informed decision-making and strategic planning.
• Results-Oriented: Consistently achieved targets through proactive engagement and strategic sales initiatives, contributing to overall business success.

• Transitioning from Inspection Engineer to Technical Sales Engineer, leveraging extensive knowledge in inspection and certification of cranes and lifting equipment to enhance sales strategies.
• Conducted thorough inspections and load tests on various mechanical equipment, ensuring compliance with industry standards, which bolstered credibility with clients.
• Developed and delivered technical training sessions for sales teams, improving product knowledge and sales techniques, resulting in increased team performance.
• Engaged with construction and industrial sectors to present assessment training, fostering relationships that can lead to new business opportunities.
• Utilized strong communication skills to articulate technical concepts to non-technical stakeholders, enhancing customer understanding and satisfaction.

Conducted routine and Daily scheduled inspections on cranes, excavators, wheel Loaders, forklifts, manlifts, and lifting gear (slings, shackles) to ensure safety, compliance, and operational readiness.

Maintained detailed records and documentation of all inspections, mechanical wear reports, load test observations, and compliance certifications.

Created and updated equipment checklists based on site-specific requirements and safety standards.

Coordinated with project managers and site supervisors to schedule inspections, follow up on corrective actions, and close open findings.

Supported third-party and internal certification processes in alignment with client protocols and regulatory standards.

Visited client service workshops and mechanical repair centers to observe maintenance activities and verify procedures during compliance audits.

Reported observed mechanical issues and recommended maintenance actions for hydraulic systems, booms, engines, undercarriages, and structural components.

Interfaced with HSE departments during shutdowns and safety audits to ensure equipment readiness and documentation compliance.

Gained field exposure to equipment from leading OEMs and developed working knowledge of fault indicators and inspection best practices.

Key Areas:
Lifting gear inspection · Earthmoving machinery compliance · Mechanical documentation · Visual/mechanical checks · Load testing · Certification audits · Workshop visits · Hydraulic components · Client coordination · HSE interface