Jennifer Agbesua, Director, Human Resources

Jennifer Agbesua

Director, Human Resources

RINA Consulting

Lieu
Ghana
Éducation
Master, Human Resource Management
Expérience
17 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 11 Mois

Director, Human Resources à RINA Consulting
  • Ghana
  • Je travaille ici depuis mars 2016

Responsible for 1, 500 Employees
Responsibilities:
•Supported, improved and implemented HR policies and procedures that is aligned to the strategic organizational direction.
•Facilitated the setup of appropriate management application(s) and trained employees on its use for enhanced self-service.
•Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
•Managed employee HR records and ensured it was regularly updated.
•Provided leadership in recruitment selection of new staff. Ensured that the new hires and existing Staff understand the organization’s culture and processes.
•Identified training and capacity needs of the employees using appropriate tools/system, and approaches to ensure best learning outcomes.
•Maintained discipline within the company and in line with company’s code of conduct.
•Assessed employee health and advised management periodically through written briefs.
•Head the performance management systems of the organization and ensured regular feedbacks.
•Managed exit process of Staff to ensure smooth employee separation, and conducted exit interviews in consultation with appropriate program Manager.
•Head a consultative benefit and compensation survey periodically to ensure that the organization is competitive at all times.
•Supervised processes for the Expatriates’ mobilization to various countries, visa on arrivals, work permits and resident permits.
•Supervised the flight ticketing and travel itineraries of both the Locals and Expats.
•Worked with the accounts department to provide time sheets for payroll, and process reimbursements.

Executive Administrator à Parliament House Ghana
  • Ghana
  • mai 2016 à mars 2017

Responsible for 200 Employees
Responsibilities:
•Improved and Implemented effective administrative procedures and organization for efficiency and quality.
•Scheduled and organized complex activities such as Diplomatic and ECOWAS Meetings, travel, and committee activities for all Members of the Parliament.
•Supported the HR department by working tirelessly to improve HR best practices
•Drawing up legal contracts as well as explain legal documents.
•Legal researches to support the Parliament during sittings
•Transcribed dictation of correspondence and various other legal documents.
•Liaised with both local and international governmental bodies
• Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, established personal networks, participated in professional societies.

Logistics/Admin Manager à Movis Ghana
  • Ghana
  • août 2015 à janvier 2016

 Developed and Managed effective system for transport and logistics in the company
 Ensured efficient use of drivers and pool vehicles
 Developed and Managed relationships with service providers to ensure uninterrupted service delivery and value for money
 Developed and implemented proposals for service improvements. Track car millage and motoring costs.
 Developed and implemented approved budget for the services. Monitor budget spending and provide reports.
 Monitored the activities of all the drivers to ensure full compliance with procedures and processes
 Responsible for processing payments and follow-up with Accounts on all payments.
 Managed Filing, database management, temporary staff letters, letters of introduction and score card reports

Head à INTERCONTINENTAL GROUP (WAPIC)
  • janvier 2009 à janvier 2011

Sub-head of Financial Team
Responsible for 15 Employees
Responsibilities:
•Supervised team members to ensure accuracy, high standards and completion of tasks at the required time.
•Successfully met department’s targets
•Wrote excellent weekly reports on the activities and achievements of team to the

Human Resource Manager à CST Limited
  • janvier 2002 à janvier 2005

Responsible for 30 Employees
Responsibilities:
•Analyzed Sales volume and trends
•Managed promotional and advertising campaigns for the company
•Hired and trained employees
•Ensured that the operating objectives and standards of performance are not only understood but owned by the management and other employees
•90 percent success rate with prospective clients
•Liaised with local businesses and Governmental bodies.
•Managed the operational activities outside and within the company.

Consultant à NCR Corporation
  • Émirats Arabes Unis
  • janvier 1998 à janvier 2002

Monitored client’s accounts
•Provided administrative support to marketing manager
•Ensured efficiency in data capture and systems administration
•Received calls from clients and advised them on product mal-function and possible warranties where it applies.

Éducation

Master, Human Resource Management
  • à Ohio State University
  • janvier 2012

:

Baccalauréat, Human Resources Management
  • à Institute of Commercial Managemen
  • août 2011

Baccalauréat, Strategic Management
  • à Institute of Commercial Managemen
  • août 2011

WORKSHOPS AND TRAINING PROGRAMMES •2018 - GRI, Federal Department of Economic Affairs, Swiss Confederation Corporate Social Responsibility and Sustainability Reporting

Etudes secondaires ou équivalent,
  • à NIIT Institute Ghan
  • janvier 2004

:

Baccalauréat, Business Administration
  • à Central State University
  • janvier 2000

Etudes secondaires ou équivalent,
  • à Ohio State University

courses: Certificate in Procurement •2013 - Movis Ghana Certificate in logistics Management •2016 – Parliament House Workshop on Financial Inclusion, and Economic Stability

Specialties & Skills

Client Handling
Sustainability
Capacity Building
Microsoft Office
People Management
ADMINISTRATIVE SUPPORT
CUSTOMER RELATIONS
MARKET PLANNING
ADVERTISING
BUDGETING
GESTIÓN DE ARCHIVOS
MARKETING
MICROSOFT OFFICE
PURCHASING

Langues

Anglais
Expert

Loisirs

  • capacity building, poverty reduction, children protection and education, swimming, reading, and trav