Joan Nacorda, Style Office Team Leader

Joan Nacorda

Style Office Team Leader

W Doha Hotel & Residences

Location
Qatar - Doha
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
10 years, 11 Months

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Work Experience

Total years of experience :10 years, 11 Months

Style Office Team Leader at W Doha Hotel & Residences
  • Qatar - Doha
  • My current job since October 2019
Housekeeping Coordinator at W Doha Hotel & Residences
  • Qatar - Doha
  • December 2015 to September 2019

●consistently update record of lost & found.
●ensures all guest requests are addressed &provided on a timely manner.
● maintain all employee records within the housekeeping department.
● Consistently offer professional and engaging service.
● Coordinate and provide administrative support to all areas of the housekeeping department.
● work closely with all department within the Rooms Division and engineering team communicating day to day room updates and changes.
●oversee the day to day operation of the housekeeping office.
●Performs various duties pertaining to scheduling and payroll (oaysys time attendance and edoc)
● Maintain the security of all room masterkeys, pantries and store rooms
●proper telephone Etiquette.

Room Attendant at W Doha Hotel &Residence
  • Qatar - Doha
  • April 2014 to November 2015

●enters and prepares the room for styling/cleaning.
●Replenish amenities according to operational standarss.
●Styling/cleaning guest bathroom/bedrooms/floor corridor.
●Authorize to enter in guest rooms for cleaning and providing turndown services as per standard.

Room Attendant at Doha Sheraton Hotel
  • Qatar - Doha
  • July 2013 to March 2014

●enters and prepares the room for styling/cleaning.
●Replenish amenities according to operational standarss.
●Clean guest bathroom/bedrooms/floor corridor.
●Responsible for replenishment of guest complimentary water.
●Authorize to enter in guest rooms for cleaning and providing turndown services as per standard

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Cristal e-College
  • October 2010

Specialties & Skills

MS word, Excell and powerpoint
Oaysys (Time Attendance) and edoc
Opera (PMS)

Social Profiles

Languages

English
Expert

Hobbies

  • Playing dart, reading novels and listening music
    Housekeeping NCII Nominee employee of the month(housekeeping department)