Store Merchandiser
Caramel Center Supermarket
Total years of experience :9 years, 4 Months
Analyzing past sales figures/trends to anticipate future product needs.
Devising a merchandise plan using the above techniques.
Relaying the merchandise plan to the buyer who, in turn, can decide on what products, styles, colors etc. to purchase and from which suppliers, at what price.
Devising a contract for the suppliers including quality control, accuracy and flexibility. This is done throughout the season.
Allocating certain amounts of stock, to each outlet, throughout the season.
Monitor stock movement, consider markdowns, inter-branch transfers, promotions or clear outs etc.
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Ensures meetings are well organized and noted.
Maintaining records and administration, communication and correspondence.
Ensure high levels of customer satisfaction through excellent sales service
Assess consumers’ needs and assist or give information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)