sales associate
Marketing Services and Commercial Projects Operation Company-TOYS R US
Total years of experience :5 years, 0 Months
Duties & Responsibilities:
Greeting customers, responding to questions, improving engagement with
merchandise and providing outstanding customer service.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing in store sales.
Superior product knowledge.
Maintaining an orderly appearance throughout the sales floor.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Duties & Responsibilities: Establish relationships with new customers. Maintain and grow relationships with existing customers. Strive to improve customer satisfaction through excellent customer service. Identify and respond to client needs. Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in. Follow up on customer orders as necessary. Anticipate the needs of clients and address them accordingly. Meet with customers to determine their specific needs and wants, making suggestions as appropriate.
