Receptionist
TCM Acupuncture Therapy Center
Total years of experience :4 years, 1 Months
• Handle patient profile and procedure information to ensure proper coding.
• Verifying patient’s insurance coverage.
• Prepare patient statement and submit claims to insurance.
• Follow up to see if a claim is accepted nor denied.
• Investigate and check the rejected claims to see why denial was issued.
• Maintain strict confidentiality.
• Answering patient concerns with regards to their billing.
• Collect and manage account payments of the patient.
• Process payments from insurance companies.
• Call insurance companies regarding any discrepancies in payments, if necessary.