Junry Dingal

IT Service Desk Specialist at ARASCO

• Saudi Arabia
• My current job since September 2014

IT Support/Service Engineer at Efotoxpress Phils

• Great Britain (UK)
• January 2013 to September 2014

Modality, Servers, Workstations and Printer Installations.

-Hardware and Software Installation and upgrades.
-Installing and configuring computer hardware, operating systems and applications.
-Raid Configurations
-Monitoring and maintaining computer systems and networks.
-Backup and restore, imaging, cloning.
-Talking to clients face to face or over the telephone to help set up systems or resolve issues.
-Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
replacing parts as required;
-Providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
-Supporting the roll-out of new applications;
-Setting up new users' accounts and profiles and dealing with password issues;
-Maintain and provide excellent and quality services to the clients at all times.
-Working continuously on a task until completion (or referral to third parties, if appropriate);
-Prioritizing and managing the given tasks.
-Maintain good working relationship with customers and other professionals (software developers and vendors)
-Liaison works - coordinating properly with the clients, developers and vendors to immediately solve issues encountered.
-Testing and evaluating new technology.
-Sharing printers, files, and resources.
-Replacing printer inks, cartridges and toner.
-Setting up X-ray, CT scan. MRI and Ultrasound machine to connect to the network and send images to the server.
-Archiving old data and patient images.
-Do demonstrations and trainings to the end-users.
-Supervising, mentoring and training team members.

Technical Support And Sales Rep at AL OLAYA MEDICAL EST

• December 2010 to November 2012

Technical Support Representative at INFOCOM TECHNOLOGIES INC

• March 2008 to December 2010

Call Center / IT-Enabled Services / BPO

Location
Chino Roces Ave., Makati City

IT Staff at Equifacts Information Inc

• July 2006 to August 2007

IT

Job Description:
• Installed, repaired, maintained, and upgraded computer system.
• Hardware Installation and Upgrades - Motherboards, Processors, RAM, Graphics cards, Sound cards and other computer peripherals.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software problems.