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Kahwhite Stephen, it support technician

Kahwhite Stephen

it support technician·Brisk-fix Solutions Limited.

Kenya

Diploma, Information Communication Technology

Work experience

Total years of experience: 6 years, 11 months

it support technician

November 2022 - Present

Brisk-fix Solutions Limited.

Kiambu, Kenya Hybrid

November 2022 - Present

-Maintenance and repair of EBS 250 HANDJET PRINTERs from Germany EBS Inkjet Systeme.
-Install and configure the EBS Handjet 250 printer at customer sites.
-Diagnose and repair hardware, software, and printing faults.
-Clean print heads, nozzles, guide rollers, and ink systems regularly.
-Configure Bluetooth or USB communication between the printer and PC.
-Train operators on proper printer usage, safety, and maintenance procedures.

Company industry:
Technical Maintenance & Repair
Job role:
Maintenance, Repair, and Technician

it support technician

April 2020 - September 2022

MPG Limited

Kiambu, Kenya

April 2020 - September 2022

-Troubleshoot printer, email, internet, and connectivity problems.
-Perform routine system updates, backups, and maintenance.
-Set up user accounts, passwords, and access permission.
-Diagnose and resolve hardware, software, and network issues.
-Install, configure, and maintain computer systems and applications.

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Maintenance, Repair, and Technician

service crew

June 2019 - February 2020

Axis solutions limited

Nairobi, Kenya Remote

June 2019 - February 2020

-Maintenance and repair of EBS 250 HANDJET PRINTERs from Germany EBS Inkjet Systeme.
-Install and configure the EBS Handjet 250 printer at customer sites.
-Diagnose and repair hardware, software, and printing faults.
-Clean print heads, nozzles, guide rollers, and ink systems regularly.
-Configure Bluetooth or USB communication between the printer and PC.
-Train operators on proper printer usage, safety, and maintenance procedures.

Company industry:
Technical Maintenance & Repair
Job role:
Support Services

Education

Nairobi technical training institute

July 2018

July 2018

Diploma, Information Communication Technology

Kenya

GPA (rating): Good

GPA (rating): Good

I have knowledge in Computer Maintenance and Service.

Skills

Repairing
Expert
Repairing
Expert
IT Sales
Expert
IT Sales
Expert
Programming
Expert
Programming
Expert
Driving
Expert
Driving
Expert
Computer Maintenance
Expert
Computer Maintenance
Expert
communication
Intermediate
communication
Intermediate
Computer programming
Beginner
Computer programming
Beginner
Computer Maintenance
Expert
Computer Maintenance
Expert
Driving
Expert
Driving
Expert
Computer packages
Expert
Computer packages
Expert
repairs
Expert
repairs
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Transportation
Expert
Transportation
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Technical Support
Expert
Technical Support
Expert
Installation
Expert
Installation
Expert
IT Technical Support
Expert
IT Technical Support
Expert

Languages

English

Intermediate

Swahili

Native Speaker

Training and Certifications

Certifications
Craft Certificate in Information Communication Technology

Recommendations

Abigael Kyalo

Jun 2026

Jun 2026

Accountant Colleague

TO WHOM IT MAY CONCERN I am pleased to recommend Stephen Kariuki, an experienced and highly skilled Information Technology professional with whom I have had the privilege of working. Throughout our time working together, Stephen consistently demonstrated strong technical expertise, professionalism, and a commitment to delivering quality results. Stephen possesses excellent knowledge of IT systems, troubleshooting, network support, and technology solutions. He is analytical, detail-oriented, and able to identify and resolve technical issues efficiently. His ability to adapt to new technologies and learn quickly has enabled him to perform effectively in dynamic work environments. In addition to his technical capabilities, Stephen is a dependable team player with strong communication and problem-solving skills. He works well with colleagues and clients, always maintaining a professional attitude and a customer-focused approach. His dedication, integrity, and strong work ethic make him a valuable asset to any organization. I confidently recommend Stephen Kariuki for any IT-related position and believe he will contribute positively to any team or organization. Should you require any further information, please do not hesitate to contact me. Yours faithfully, Abigael Kyalo.

Hobbies and interests

Driving, Soccer, Movies