Customer Service and Collection Officer
Azizi Developments
مجموع سنوات الخبرة :8 years, 5 أشهر
• Works to process clients Documents to register his
unit.
• Meeting the customer in Office and at their Office.
• Calling the client to Collect Payment
• Meeting Targets Assigned targets.
• Daily Work Reports.
• Take payments in Advance
• Worked on Recovery Cases for Credit cards, Loans and Auto loans.
• Meeting the customer.
• Meeting Targets Assigned targets.
• Daily Work Reports.
• Purpose Settlements.
• Company’s listing and Customer’s Verification.
• Worked on Recovery Cases for Credit cards, Loans and Auto loans.
• Worked on Recovery Cases for Credit cards, Loans and Auto loans.
• Meeting Targets Assigned targets.
• Daily Work Reports.
• Purpose Settlements.
• Doing Sales of Etisalat Phones.
• Outdoor sales
• Meeting Targets.
• Telesales
• Prepare daily and monthly reports
• Answer calls and deliver required information to the customer.
• Worked on Prepaid and Postpaid.
• Served 1 year as Customer service officer and promoted as Team Cord.
• Managing a team of contact center agents.
• Grooming each individual and enabling them to take ownership.
• Strong liaison and follow up with support units.
• Managing sales through call center.
• Works in rotation shifts
• Manage Accounts Payable and Accounts Receivable.
• Cash Management.
• Monthly Profit/Loss (P&L) Reports.