• Hands-on experience in designing customized website layout, moodboards & mock-ups as a part of the Responsive Web Design product (desktop and mobile), Digital Ads and Social Media graphics.
• Led a team of 50+ web design professionals. Proficient in day-to-day web designs, operations, reporting, team handling and people management.
• Hands-on experience in coordinating with team members and developing designs as per the latest trends, requirements and design briefs.
• Coordinated with internal and external (New Jersey, USA) web design teams and developed various digital design while managing the overall project performance.
• Developed strong relationships with clients by effectively communicating project status, and proposed alternative technology/UI strategies and/or solutions.
• Coordinated QA and usability testing, bug tracking and ticketing to ensure high quality and User Experience.
• Managed and outlined project plans (of varying scale and complexity) and scope documentation, proposals, determining resources, budget, plan, timeline, and risk with global, cross-functional teams and client stakeholders. Ability to manage multiple projects.
• Led 1:1 performance review meet with members.
• Experienced working on a virtual & remote setup.
• Presented at face-to-face and video conferencing with clients from AU, UK, USA, and Amsterdam.
**ACHIEVEMENTS**
• Streamlined and accelerated website testing/QA efforts by automating 40% of the quality analysis process by saving 60-90 minutes per QA resources, resulting in increased revenue by 13% and improved SLA by 28%.
• Restructured and simplified the graphic assets library for re-using during the design & build process, which has accelerated the design delivery, hence contributed to the revenue growth by 35%.
• Played a pivotal role in streamlining and archiving icons & graphic assets library thus reducing design rework by 15%.
• Conducted regular risk assessments and quality assurance reviews for digital Ads, Postcards and Websites. Led the team to perform above standard in quality assurance with scores of 98% and above with revenue up by 43% on US projects.
• Analyzed, initiated steps and re-arranged the process for consistently maintaining the design aesthetics & quality score across platforms to ensure the iteration rate stays below the agreed 0.2%.
• Conceptualized, designed and successfully implemented the web design & build time tracking & monitoring system.
• Honored with vSplash's ‘Leader of the Year’ in 2009 and 2010 in recognition of outstanding project results, Design Quality, and Team Handling.
- Company industry:
- IT Services
- Job role:
-
Information Technology