Operations Executive
Luke International Rental Homes LLC
Total years of experience :8 years, 10 Months
Conducting market research to identify selling possibilities and evaluate customer needs
Actively seeking out new sales opportunities through cold calling, networking and social media
Setting up meetings with potential clients and listening to their wishes and concerns
Part-Time Job where I am responsible for;
-Acquisition of new customers
-Distribution of company profile and material (flyers)
-Followup on existing customers
-Product launch setups and drives
Supervision, yield assessment, planning
Successful green house setup and management
Documented customer inquiries and comments thoroughly and quickly.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Responded to all customer inquiries thoroughly and professionally.
Shared best practices for sales and customer service with other team members to help improve Umeme' efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
-Answered queries about products promoted
-Distributed product materials and information like flyers, t-shirts
-District drives promoting products
Internship with African Youth Peace Initiatives; seminars and national symposium on Ugandan refugee and peace status (Certificate of Participation)