Front Desk Duty Manager
Pakistan International Airlines
Total years of experience :27 years, 8 Months
Made flights inventory balanced at every moment on all International routes as well as domestic . Made help to all concerned Stations to solve the problems they faced at the moment. Made Stretcher booking Reservations confirmed with the help of concerned Engineering department of concerned flight originating from there on the demands of concerned Stations for the patient and made sure the booking be Ticketed. Similarly, made booking confirmed for Oxygen required to patient on demand from the concerned Engineering department on concerned flight in time and made sure that it's charges be taken by the concerned Stations.
Made advise to flight control section for cancellation if and whenever that flight has low load and shifted the load on an other suitable flight to the customers.
Made advise and instruction customer relationship services to inform all the relevant customers in time.
Made reports and briefs of all concerned flights be balanced.
Presently I am performing my duty and responsibilities as a Duty Manager in Central Reservation Control/Islamabad, Pakistan International Airlines in Marketing Department.
It is to deploy the staff and Officers on respective places or where there is need and shortage to run the Office Business properly and smoothly.
It is to give advise and take instructions from high management according to requirement and take actions and advise actions to other Officers to avoid any mis-handling the clients and customers.
It is to take actions according to requirement on Domestic as well as International Stations and take measure to support them to minimize the negligence and solve the problem where is to be arise.
It is supportive measure of duty to enhance at all Stations of our Organization network and get them free of hurdles if any.
To maximize the sales to get the target to be achieved, to administrate all the problems, staff and Officers, Sales Agents, take Sales Reports quarterly, Monthly and visit them to solve any problems they facing, minimize the expenditure by cost cutting through market research and quotations along with quality management, prepare monthly progress sales Reports on daily and weekly bases for further yearly basis to compare with the previous ones and the target to be achieved, slove the problems facing by concerned staff and officers.
To deploy Staff and Officers where required to run the business of Office Smoothly and administer the policies from time to time changed from higher management, to give and administer vacations to staff and Officers with seniority in no so that the official business could run smoothly, Prepare Daily sales Report and present to the higher management by email in an attachment.
To clear the Back Log and trace the Short Land by sending Telexes to the Concerned stations and forward the cargo to the concerned stations according to Airway Bills, administer to staff and officers to do the needful from time to time .
To Supervise to the Material by Checking the Inventory on Weekly basis and made Purchase Orders on Legitimate Vendors by market research /quotations and check the materials to be installed at Air Crafts.
Check the Inventory on weekly and daily basis and made Purchase orders on priority basis as per consumption on three years average .
All Subjects of Law
All Subject of Public Administration
All Subjects of Communication in Electrical Engineering
Bachelor of Science
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