Kristina Kohut

• Managed and operated an independent online store using Shopify, specializing in beauty
and health products;
• Oversaw product sourcing, pricing strategy, and inventory management;
• Designed and maintained the e-commerce website, ensuring a smooth and user-friendly
customer experience;
• Developed and executed digital marketing campaigns across social media platforms to
drive traffic and increase sales;
• Handled customer inquiries, orders, and after-sales support, ensuring high customer
satisfaction and loyalty;
• Analyzed market trends to identify high-demand products and maintain competitive
positioning.

• Provided professional front desk support, welcoming and assisting clients;
• Managed customer orders and ensured high levels of service satisfaction;
• Handled incoming calls, emails, and administrative documentation;
• Coordinated deliveries and liaised with drivers for timely execution;
• Prepared invoices, quotations, and operational reports;
• Maintained an organized and professional office environment;
• Supported team operations while ensuring compliance with company procedures.

• Provided high-level administrative and executive support to the General Manager;
• Managed complex calendars, meetings, and appointments for senior management;
• Handled incoming calls, emails, official correspondence with professionalism;
• Prepared quotations, material submittals, and daily, weekly, and monthly reports;
• Maintained and updated employee records in compliance with company procedures;
• Organized digital and physical filing systems for efficient document management;
• Coordinated office supplies, procurement processes, and supplier communication;
• Liaised with suppliers and secured cost-effective solutions through negotiation;
• Supported documentation processes, including Civil Defense-related submissions;
• Ensured timely follow-up on tasks, deadlines, and operational requirements;
• Used MS Office (Word, Excel, PowerPoint, Outlook) for daily administrative operations.

• Coordinated communication with international speakers and industry professionals;
• Planned and organized conferences ensuring smooth execution and delivery;
• Conducted research to develop relevant event topics aligned with industry trends;
• Identified and invited high-profile speakers and experts;
• Built and maintained strong professional relationships within the industry;
• Managed event logistics to ensure high-quality event delivery.

• Managed client communication via email, phone, and online platforms;
• Responded to customer inquiries in a timely and professional manner;
• Acted as a liaison between clients and internal teams;
• Conducted market research to support business development initiatives;
• Identified and engaged with potential business leads;
• Supported account management and client relationship activities;
• Provided research insights for strategic planning and projects;
• Developed understanding of market trends and customer needs.