موظف مبيعات، مستشارة الجمال
استي لودر السعودية المحدودة
Total years of experience :1 years, 7 Months
• Represent a luxury brand.
• Dealing with the customers in person and trying to make a comfort
zone for them.
• Provide them with information they need and beauty tips.
• Monitored multiple databases to keep track of all company inventory.
• Worked directly with inventory management, the store and the clients
to achieve the target.
• Handled inbound and outbound calls.
• Experienced at Cisco, CRM and soft phone, Medallia.
• Make sure our clients are satisfied and give them a comfortable vibes.
• Submit monthly reports of the cases to the head office.
• Running social media accounts.
• Supported the team in improving operations and resolving issues to deliver top-notch customer service.
• Delivered an exceptional level of service to each
customer by listening to concerns and answering questions.
• Managed team of 4 employees, overseeing the training and professional growth.