Secretary Cum Receptionist
Azizi developments
مجموع سنوات الخبرة :8 years, 2 أشهر
Welcoming VIP Guest and Business Client at the front desk in a polite and professional way.
Answering and forwarding phone calls.
Check frequently the levels of office supplies and place appropriate orders.
Organizing documents and files for Finance Department, handle Contractors checks.
Direct contact with the Chairman.
Resolve Clients complain effectively.
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them
appropriately.
Answering incoming calls to the Restaurant and provide appropriate service, handle
reservations and special request.
Receiving and sorting daily mail.
Train new Employee on service policies.
Handle Guest Complain via phone, email and general correspondence.
Organising the system to make it work better.
Work with Microsoft Excel, Word and Outlook.
Maintain proper staffing levels through efficient hiring new Team Members.
Increase revenue through training and use of financial reports to ensure up-selling of product.
Making 7 kg of coffee per day.
Decrease costs through effective scheduling and management of waste.
Communicate and interact with food shift supervisors and Team Members.
Prepare work schedules for the team members.
During the School I did a lot of stage about Education and Human Sciences like working for 4 months (during winter time) after school in almshouse with old people and (during summer times) working in kindergarten with kids between 3 and 6 years old.