Outlet Manager
Jumeirah International
Total years of experience :4 years, 10 Months
As the Outlet Manager, I directly report to the Retail Operations Manager on a daily basis, ensuring that all carried out task are taken with 14 colleagues and 5 Retail Outlets. Other responsibilities are:
1.0 Support and assist the Retail Manager in all aspects in operations to maximize profit and deliver highest customer standard
2.0 Ensuring compliance on Policies and Procedures to help run the operations smoothly
3.0 Implement incentives scheme and awards to colleagues to motivate them to excel and deliver results that will affect revenue cost
4.0 Conduct regular morning briefings, monthly meetings to ensure that all the necessary information's are understood and delivered
5.0 Carry out task on Disciplinary and Coaching sessions if needed
6.0 Attend all scheduled training's and meetings and time keeping
7.0 Involve on Financial Management like daily and monthly inventory, per caps targets, cost and cash control
8.0 Prepare various reports to Senior Management Team including Inventory Variance Report, Weekly Merchandise, Slow and None Moving reports
1.0 Fully Assist the Retail Manager in all aspects
2.0 Ensure all staffing levels are in place on a daily basis as not to affect the operation
3.0 Ensure high standards of housekeeping and merchandising in order to meet guest satisfaction and profitability
4.0 Analysed CSI reports on a daily basis in order to achieve satisfactory level of customer service
5.0 Record cash overages and shortages and make necessary actions so will no re occur again
6.0 Conduct daily briefings and discuss previous revenue achieved and variances to ensure that the team is in the loop on the revenue target and some other important information
7.0 Prepare requisitions for replenishment to maintain stock levels
8.0 and other administration duties including reports to senior management
1.0 (98-100) 1.25 (95-97) 1.5 (92-94) 1.75 (89-91) 2.0 (86-88) 2.25 (83-85) 2.5 (80-82) 2.75 (77-79) 3.0 (74-76
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