Lyubov Popovych

x Supporting all internal and external HR related inquiries or requests.
x Assisting with performance management and review process.
x Providing support and guidance to the hotel management.
x Handling discipline, investigations, suspensions and termination of employees in accordance with
company policy.
x Maintaining up-to-date employee information in Oracle Fusion Payroll system.
x Verifying time and attendance information in the system and submitting it to the corporate office for
payroll processing.
x Providing the necessary support systems for payroll process.
x Planning and executing special events such as organization-wide meetings employee recognition
events, birthday events, holiday parties, and other celebrations.
x Participating in recruitment efforts.
x Onboarding newcomers to the hotel.
x Preparing the company manning.
x Designing workplace policies.
x Performing file audits to ensure that all required employee documentation is collected and
maintained by HR Coordinators.
x Completing termination, resignation paperwork and performing exist interviews.
x Preparing different reports as requested by the management.
x Preparing all documents required for leavers, promotions, status change etc.
x Assisting Accommodation Supervisor with resolving accommodation related issues. x Training new HR joiners.
x Working with Employees’ challenges & requests.

x Handling new joiners, resignation and termination process.
x Making Employees’ ID Cards using Zebra machine and software.
x Making temporary name badges for new joiners and ordering permanent one.
x Handling medical insurance application and flights ticket arrangement.
x Making induction for new joiners.
x Maintaining the locker inventory and allocating lockers for new joiners.
x Managing employees food preferences and coordinating the same to the food catering company
on daily basis for more than 100 pax during pre opening stage.
x Arranging Employees’ Events like monthly gatherings, celebrating occasions etc.
x Preparing official letters and tracking them (bank letters, NOC letters, Employment Certificates etc) x Administrating Groupe.io (Internal Communication Platform) app and updating Employees’
Birthdays daily posting any relevant information like events or celebrations, conducting open
surveys and concluding the results.
x Liaison with bank representative for issuance of Salary Cards for Employees not having bank
account also preparing and providing required documents by bank.
x In case of any Employee leaving the company cancelling the Salary Cards by communicating
to the bank.
x In case of lost or damaged requesting bank for the Cards reissuance.
x Contacting Government Relation Manager or PRO to check if Insurance Cards, Passports,
Emirates IDs etc. are ready for distribution. Contacting the relevant Employees to collect the
same.
x Doing Oasys orientation for all new Coordinators about functions and features of the system .
x Adding new joiners in Oasys system.
x Checking Monthly Attendances of all departments before submission.
x Submitting leave requests in Oasys, cancelling or amending requests in the system about wrongly
raised leaves in case any mistakes.
x Registering Employees finger prints for biometric attendance system.
x In accordance with business requirement as and when instructed by Director posting open position
on agreed online recruitment platforms.
x Monitoring, collecting, screening, separating and shortlisting the CVs which meet company's
requirements.
x Advertising and arranging Job Fairs for more than 50 candidates in a day.
x Arranging individual Interviews for selected candidates as instructed by Director.
x Assisting Accommodation Manager with preparation of Employees’ housing and rooms allocation. x Replacing Accommodation Manager when he is in vacation.
x Assisting Accommodation Manager with Employees’ challenges & requests.
x Assisting Accommodation Manager with ad hoc rooms inspection.
x Taking requests from Director to procure office supplies and raising requests in FMC.
x Liaison with purchasing department to get the quotations.
x Following up for the delivery of the items and collecting it from the receiving department.

x Greeting customers who enter the shop.
x Assisting shoppers to find the goods and products they are looking for.
x Being responsible for processing cash and card payments.
x Answering queries from customers.
x Balancing cash registers with receipts.
x Making daily opening and closing reports.
x Dealing with customer refunds.
x Responsible dealing with customer complaints.
x Receiving and storing the delivery.
x Analysing inventory in the store.
x Training new colleagues.
x Managing telephone calls and correspondence.
x Ordering stationary and keeping an inventory of items.
x Preparing and modifying different documents including reports, quotations, guests’ orders forms.
x Carrying out administrative duties such as filing, copying, binding, scanning etc.
x Performing multifaceted general office support.
x Create and maintain useful databases for the department.
x Performing some research duties as and when required by the team.

x Guest reception - Escorting guests to the table.
x Giving guests the complete information about the restaurant, hotel and the services.
x Tables’ reservation - Daily reservations report.
x Maintaining a database of guests and their complaints and wishes.
x Working with guests’ wishes and suggestions, as well as complaints.
x Creating different working forms.
x Working with stores.
x Making tables’ decoration for special occasions.
x Design of menus and their multi-lingual translation.
x Training new colleagues.
x Fully in charge of any festival season such as New Year and Christmas for celebration
reservations.
x Was working as a

x Coordinating details of events such as conferences and business meetings.
x Coordinating event logistics including registration and attendee tracking.
x Presentation and materials support and pre- and post-event evaluations.
x Selection of premises, staff and the necessary requisite.
x Ordering coffee breaks and meals.
x Assisting Director with meetings.
x Preparing reports.

x Controlling of orders process.
x Resolving different problems.
x Coordinating the activities of the department.
x Organization of events and conferences.
x Helping colleagues with problem Guests.
x Reservation of apartments and hotel rooms for foreign guests.
x Meetings with foreign Guests.
x Working with Guests challenges and requests.