manager business development
EdfaPay
مجموع سنوات الخبرة :8 years, 0 أشهر
Business Division| Managing business division.
- Leader for the Business Division
- Responsible for overseeing the objectives and implementation of all commercial strategies.
- Responsible for Creating, Managing B2B partnerships internationally.
- Develop business and growth strategies internationally.
- Launching business operations and expanding the company’s businesses and services in new geographies
across the partners’ ecosystem.
- Developing / Implementing objectives, goals and set the expected performance standards for the
workforce.
- Analysis Market, develop the best fit and most effective business models and establish realistic and
meaningful KPIs.
- Developing long-term relationships with VIP customers.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Set Sales strategies, business plans, and staff training and development.
- Managing and developing Riyadh region non-banking accounts to initiate and maintain favorable relationship with clients.
- Responsible for managing the dedicated Sales team to meeting the operational needs of assigned VIP client segments.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Forecast and track key account metrics.
- Monitor and analyze customer's usage of our product and solutions.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Leader for the Business Division
- Responsible for overseeing the objectives and implementation of all commercial strategies.
- Responsible for Creating, Managing B2B partnerships internationally.
- Develop business and growth strategies internationally.
- Launching business operations and expanding the company’s businesses and services in new geographies
across the partners’ ecosystem.
- Developing / Implementing objectives, goals and set the expected performance standards for the
workforce.
- Analysis Market, develop the best fit and most effective business models and establish realistic and
meaningful KPIs.
- Built relationships with customers to increase business.
- Managing Business lines Includes: SME, Tier1, Fuel, and Eft-pos.
- Evaluate, present and negotiate the sales contracts and packages with clients and close deals effectively.
- Organize sales correspondence/visits on daily/weekly/monthly basis as per the sales plan and targets.
- Managing resellers and governmental entities "Projects" having a Strong understanding of the business partners and goals.
- Managing operational team more than 15 Engineers for SME's products.
- Supporting product and operation's teams.
- Train Field Engineers to enhance capabilities.
- Achieving Target
Managing the banks projects such as: New POS Installations, POS Maintenance, and POS Replacements.
- Provide all Assistance to the POS Lead Engineers and supervisors.
- Problems solving, and work autonomously and self-driven.
- Managing and Assist of the execution and coordination of tasks sent by banks.
- Take care to provide the best services to banks
- Managing bank’s requests.
- Support Chief Operating Officer with daily operational functions.
- Support finance team and update them with the latest update of all terminals that belong to X bank that has been (canceled or installed) to add\remove it from the billing.
A team leader responsible for more than 15 field engineers, key responsibility as below:
- Train Field Engineers to enhance capabilities operational tasks as mentioned above.
- Distribute daily tasks to field engineers.
- Supervising Engineers to Submits the Completed Service Reports within 24 hours of providing any Service.
- Support all the engineers to be capable to provide In-depth training on POS functions to the merchants.
- Support Quality and Compliance staff from a monitoring perspective for quality of work and conformance to Policies and Procedures.
Point of sale developer
•Built, tested and deployed scalable, highly available and modular POS software products.
•Developed the next generation integration platform for POS applications using ECR (EFTPOS).
•Collaborated with product management to design, build and test systems.
•Debugged and modified software components.
•Modified existing software to correct errors, adapt to new hardware and improve performance.
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