Facilities Assistant Manager
Sheffield Teaching Hospital
Total years of experience :17 years, 1 Months
Responsible for the delivery of an efficient and effective environmental (cleaning) service provision within a specified area (Zone).
Responsible for the effective planning of operational systems to ensure the workforce is flexible and efficient to meet the needs of the service e.g staff rosters, work schedules, work instructions and internal processes and procedures.
Ensure working practices adhere to the National Standards of Cleanliness 2021, and in line with the National Standards of Cleanliness 2021 be responsible for the efficacy standards/audits within responsibility area/zone.
Assist in the development and review of policy and standard operating procedures for cleaning services and assist in their implementation.
Responsible for the maintenance and monitoring of the vacancies within own responsibility area/zone, ensuring any areas of concern are prioritised for immediate attention.
Assist in the roll out and adoption of the Trusts Health Roster system across Domestic Services.
Suggest quality and cost improvements for responsibility area/zone and assist in their implementation.
Undertake Senior Administrative duties related to the NHSP system for Domestic Services, ensuring
shifts are loaded/authorised and, approved for payment in line with departmental policy and procedure.
Investigate and respond to complaints in line with the Trusts Complaints Policy and Procedure.
Ensure within own responsibility area/zone that all incidents on DATIX are investigated in line with the Trusts deadlines for incident response, and that any actions/recommendations arising from such incidents are implemented.
Support the audit and monitoring systems, whilst ensuring that auditing and monitoring of cleanliness is regularly undertaken and completed across the individual responsibility area/zone.
Proficient in the use of the Trust IT systems as appropriate such as ESR, Health Roster, Staff Manager, G2, and PALMS.
Visit areas of responsibility on a regular basis liaising with Supervisory staff and ward/department managers to ensure service provision is as agreed specification, rectifying any areas of non-compliance as they arise/are identified.
Lead on the provision of services to newly commissioned areas within responsibility area/zone, ensuring appropriate staffing and associated costs are aligned and agreed post commissioning
work one-to-one with vulnerable asylum seekers and refugees to help them access suitable support services. We provide casework advice to refugees and asylum seekers on how to find their family members, family reunion, basic support and entitlements, healthcare, travel advice, legal advice, education, support for women, support for Young refugees, reducing social isolation, increasing wellbeing and destitution.
provided to individuals who require support to access family reunion travel assistance. The travel assistance programme ensures that refugees in the UK are able to be reunited with their family members in line with their internationally recognised rights
supports departmental teams in providing an appropriate environment for patient care. liaise with clinical and non-clinical staff to ensure that standards are in line with the service agreements. provide training and monitoring of staff performance, ensure appropriate allocation of staff to their duties. Conduct cleaning re-audits of sites to ensure that standards are upheld and corrective actions taken.
• Monitor all staff attendance and time management of through electronic time systems
• Assist in dealing with internal and external complaints, support investigations and implement corrective actions required. Report any health and safety incidents and implement corrective action
• complete the daily completion/sign off of the electronic time and attendance system to ensure data is up to date for correct payment and absence/annual leave
• Monitor cleaning schedules according to the cleaning needs of areas and monitor its
• Effectiveness
• Adjust staff rotas to account for planned and unplanned absence
• Undertake administrative duties as required to support the function and provision of services, using a computer as necessary
• Make proposals for changes in service working practises
• Requirement to manage resources effectively and efficiently to provide a sustainable continuity of service, by ensuring there are sufficient cleaning materials available for use, ordering and topping up as necessary
• React to emergency cleaning requests with speed, answering bleep, promptly, undertaking the task myself if necessary.
• Implement deep cleaning including use of hydrogen peroxide decontamination machines, steam cleaning, carpet cleaning, changing curtains, or other appropriate method etc.
• Liaise with Facilities Services Manager regarding the maintenance and repair of equipment used by staff and reporting of faults through the estates reporting protocol.
• Liaising with ward/departmental management, clinical site team(CSM), Infection Control and Ward Housekeepers on quality of service delivery
• Assist my team in tasks to provide a continuity of service in all departments
• Training and monitoring staff, supporting staff to be fully compliant with all aspects of training relating to their role. Training will include demonstrations of equipment and techniques for safe use in handling and Health and safety
Supporting new employees into the team
Assisting in recruitment and selection of staff when necessary
Provides assistance in the use of personal computer hardware, software.
Sets up and configures desktop computers, peripherals and accounts assigning security
level.
Installs software and installs and repairs hardware and peripherals.
Tests programs.
Troubleshoots, diagnoses problems, implements corrective action procedures within
prescribed guidelines and/or escalates to other technical resources as appropriate.
Maintains systems, databases and web pages.
Set up machines (calibration, cleaning etc.) to start a production cycle
Control and adjust machine settings (e.g. speed)
Feed material or parts to semi-automated machines
Inspect parts with precision and measuring tools
Test operation of machines periodically
Fix issues that might occur during the shift
Check output to spot any machine-related mistakes or flaws
Keep records of approved and defective units or final products
Maintain activity logs
Answering incoming calls; taking messages and re-directing calls as required
Dealing with email enquiries
Taking minutes
Diary management and arranging appointments, booking meeting rooms and conference facilities
Data entry (sales figures, property listings, sageline50 etc.)
General office management such as ordering stationary
Organising travel and accommodation for staff and customer
Providing administration support to Manager and Senior Management
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
the programme examined health and safety in the workplace from the viewpoint of a supervisor or manager and covered the following: 1. Occupational health and safety management 2. Planning 3. Risk profiling 4. Work-related injuries – hazards and controls 5. Work-related ill health – hazards and controls 6. Organisation and implementation 7. Checking performance 8. Reviewing performance
An access course in Computing given a deep understanding of A-level; Maths, Data Handling, Programming and Networking From this course I gained 7 Distinctions and 4 Merits.
ILM gaves a deep understanding on leadership styles, qualities and potential, know how to communicate the organisations vision and strategy to the team, how to motivate and develop the team. how to integrate new members in the team, how to monitor discipline in the workplace, how to plan, monitor and review the implementation and communication of innovation and change in an organisation, the effect of innovation and change on teams.
Level 1 : carry out routine accounting tasks. These will include being able to create accounts, process accounting information in respect of the sales and purchase ledger, understanding how to use batch control sheets and being able to produce accounting reports such as trial balance, customer activity reports and supplier details reports. Level 2: carry out everyday operational aspects of computerised accounts. These include processing accounting transactions, producing customer and supplier documentation and producing reports such as aged creditor analysis and sales day book summaries for management purposes.