مروة مسعود, Office Manager

مروة مسعود

Office Manager

Radio Holland Egypt

البلد
مصر - الإسكندرية
التعليم
بكالوريوس, Anthropology
الخبرات
20 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 6 أشهر

Office Manager في Radio Holland Egypt
  • مصر - الإسكندرية
  • أشغل هذه الوظيفة منذ أبريل 2008
Ship Crew Coordination Officer في Redmar
  • مصر - الإسكندرية
  • نوفمبر 2007 إلى يناير 2008

• Arranged accommodation in various hotels for large groups.
• Arranged transportation needed from/to airport or working sites.
• Airline & accommodation booking.
• Issued Work Permits.

Executive Secretary في Catec
  • مصر - الإسكندرية
  • سبتمبر 2003 إلى أكتوبر 2007

Professional Phone Etiquette and communication skills, received incoming calls, resolve queries, and communicates messages. Made appointments and managed the appointment diary for managers as needed.
• Typed, printed and handled (Arabic & English ) internal & external correspondences, faxes, memos & all HR Forms (Leave applications, mission employment application…etc)
• Produced reports, composed correspondence, and drafted new contracts.
• Airlines booking and hotels reservation.
• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.

الخلفية التعليمية

بكالوريوس, Anthropology
  • في Alexandria University
  • يوليو 2002

Anthropology is the study of what makes us human. Anthropologists take a broad approach to understanding the many different aspects of the human experience in every field. Its the study of human history, present to figure out how to make their future better in all aspects

Specialties & Skills

Documentation
Microsoft Excel
Microsoft Word
Communication Skills
Zendesk
Time Management
mircosoft office
Professional Writing Skills

حسابات مواقع التواصل الاجتماعي

فيس بوك
فيس بوك
facebook.com/marawina

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Human Resources Diploma (تدريب)
معهد التدريب:
American University of Cairo
تاريخ الدورة:
June 2015

الهوايات

  • Photography; Reading; Travelling: self development study
    I took many courses for Photography and i used to capture every family or friend's event. I traveled to few countries and willing to do more travelling in the future.