Marwa Masoud, Office Manager

Marwa Masoud

Office Manager

Radio Holland Egypt

Lieu
Egypte - Alexandrie
Éducation
Baccalauréat, Anthropology
Expérience
20 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 7 Mois

Office Manager à Radio Holland Egypt
  • Egypte - Alexandrie
  • Je travaille ici depuis avril 2008
Ship Crew Coordination Officer à Redmar
  • Egypte - Alexandrie
  • novembre 2007 à janvier 2008

• Arranged accommodation in various hotels for large groups.
• Arranged transportation needed from/to airport or working sites.
• Airline & accommodation booking.
• Issued Work Permits.

Executive Secretary à Catec
  • Egypte - Alexandrie
  • septembre 2003 à octobre 2007

Professional Phone Etiquette and communication skills, received incoming calls, resolve queries, and communicates messages. Made appointments and managed the appointment diary for managers as needed.
• Typed, printed and handled (Arabic & English ) internal & external correspondences, faxes, memos & all HR Forms (Leave applications, mission employment application…etc)
• Produced reports, composed correspondence, and drafted new contracts.
• Airlines booking and hotels reservation.
• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.

Éducation

Baccalauréat, Anthropology
  • à Alexandria University
  • juillet 2002

Anthropology is the study of what makes us human. Anthropologists take a broad approach to understanding the many different aspects of the human experience in every field. Its the study of human history, present to figure out how to make their future better in all aspects

Specialties & Skills

Documentation
Microsoft Excel
Microsoft Word
Communication Skills
Zendesk
Time Management
mircosoft office
Professional Writing Skills

Profils Sociaux

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Human Resources Diploma (Formation)
Institut de formation:
American University of Cairo
Date de la formation:
June 2015

Loisirs

  • Photography; Reading; Travelling: self development study
    I took many courses for Photography and i used to capture every family or friend's event. I traveled to few countries and willing to do more travelling in the future.