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Maryam Qais, Operations Officer

Maryam Qais

Operations Officer

Balen Cell, Asia Cell

Location
Iraq - Sulaymaniyah
Education
Bachelor's degree, Telecommunications Engineering
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Operations Officer at Balen Cell, Asia Cell
  • Iraq - Sulaymaniyah
  • My current job since October 2017

* Managing the Database of the company and update it every day.
* Managing the company Email and answering the phone calls.
* Distribute the company products on the free lancers and dealers.
* Managing the company stock and monitor product inventory.
* Coordinate purchase of products and supplies.
* Preparing complex technical and operational reports.
* Analyze and maintain operational data.
* Archiving all the company commitments, contracts and contacts.
* Gathering information and generating data on standard performance measures.
* Oversee and direct daily company administrative processes and procedures.
* Working on three systems:
1. Asia cell Dealer: To register the Dealers and Free lancers, to extract many reports and analyzing
them, to Make many operations like change Sim Card for the customers or view the dealer's info.
2. Web care system: To activate new sim card for a customer or edit his info or print the contracts.
3. GPS system: To monitor the free lancers location and oversaw their path.

English Teacher at Civil Development Organization
  • Iraq - Sulaymaniyah
  • July 2017 to October 2017

Taught the Kids English

Computer Trainer at Civil Development Organization
  • Iraq - Sulaymaniyah
  • May 2017 to June 2017

Taught the adults the Microsoft Office (Word, PowerPoint and Excel) and the computer's basic

IT and Telecommunications Engineer at NRT TV Channel
  • Iraq - Sulaymaniyah
  • April 2016 to May 2016

• Installed, configured, tested and maintained operating systems, system management tools, applications and software.
• Solved problems of computers, Internet connections and devices.
• Sharing folders and printers on a network.
• Connected the computers using Team viewer and Filezilla.

Education

Bachelor's degree, Telecommunications Engineering
  • at Sulaimaniya polytechnic University
  • August 2014

Specialties & Skills

SQL
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GSM
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MATLAB
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C++
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Microsoft Excel
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MS office: (Word, Excel, Access and PowerPoint).
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Remote desktop connection: allows one computer remotely access other computer
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Writing Linux commands
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WORKBENCH software for designing digital circuits
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SQL server database
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Operating Systems: MAC, Linux and Windows.
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CISCO Packet Tracer (Routers, Hubs and switches)
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MATLAB technology
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Programming language: C++
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Languages

Arabic
Native Speaker
English
Intermediate
Kurdish
Intermediate

Training and Certifications

Microsoft Office Specialist Expert (Certificate)
Date Attended:
October 2017
Advanced English (Training)
Training Institute:
Tasawi Program
Date Attended:
July 2017
Duration:
60 hours
Business English and Computer (Training)
Training Institute:
Tasawi Program
Date Attended:
December 2016
Duration:
130 hours
Integrating the Gender Perspective (Certificate)
Date Attended:
September 2017
Running Human Resourses (Certificate)
Date Attended:
March 2016
The Importance of head-departments in the Management Issue (Certificate)
Date Attended:
March 2016
Overcoming Crisis and its Risk on Organizations (Certificate)
Date Attended:
March 2016
RBS, BSS, DNS, CSN and ISP (Training)
Training Institute:
Halabja group (Tishknet Internet Service Provider)
Date Attended:
February 2013
Duration:
96 hours
Networking (Training)
Training Institute:
Sulaimaniyah international airport
Date Attended:
February 2012
Duration:
192 hours