Zaldy Jr Reyes, customer service representative

Zaldy Jr Reyes

customer service representative

Spinneys UAE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Sports and Recreational Management
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

customer service representative at Spinneys UAE
  • United Arab Emirates - Dubai
  • June 2012 to July 2019

• Participating in the sales floor replenishment and ensuring that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction on every part of their shopping experience. • Handles all the preparations in making Western and Arabic salads, pizzas, sandwiches and platter arrangement. • Mastered all the HACCP procedures in preparing (Thawing and cooking), displaying and replenishing of fresh serviced and traded foods. • Performs monthly and quarterly inventory of stocks in different branches/locations. • Assists in delivery and receiving of goods and stocks • Performs daily stock rotation and arrangement • Ensuring presentable, eye-catching display maintained in the department using the “First Expiry First Out” technique.

CLERK at SM Appliance Center SM City San Lazaro
  • Philippines
  • January 2009 to November 2011

SAMSUNG LCD's & LED TV's
• Sells LCD and LED TV's
• Participates in the sales floor replenishment and ensuring that customers are dealt with in a
prompt and courteous manner to ensure maximum customer satisfaction on every part of their
shopping experiences.
• Greet customers and ascertain what each customer wants or needs

GROCERY ASSISTANT
  • Philippines
  • May 2008 to December 2008

Explains product features, price, and payment terms/process
• Demonstrates product use or operation
• Recommend, select, and help locate or obtain merchandise based on customer needs and
desires
• Carries out inventory check of stock
• Responsible in dispatching all kinds of appliances for delivery
• Responsible for handling inbound customer calls/inquiries regarding delivery of appliance
• Maintains and files records related to sales and deliveries
• In-charge of sending customer sales invoice via fax to warehouse for delivery.
Silang Dalawampu Grocery
Bauan

SALES STAFF at SM City
  • United Arab Emirates
  • September 2007 to April 2008

Performs product demonstration and use to customers
• Greet and assist customers
• Sells stuff toys, bags, scented candles, and greeting cards
• Carries out inventory check of stock
Toy Kingdom

SALES STAFF at SM City Fairview
  • Philippines
  • January 2007 to August 2007

Performs product demonstration and use to customers
• Greet and assist customers
• Sells stuff toys, inflatable's, and remote controlled toys (RC)
• Carries out inventory check of stock
Jollibee

CREW at Welcome Rotond
  • Philippines
  • January 2006 to December 2006

Handles all the preparations in making burgers, sandwiches, fries, chicken and beverages.
• Participates in the sales floor replenishment and ensuring that customers are dealt with in a
prompt and courteous manner to ensure maximum customer satisfaction on every part of their
shopping experiences.
• Carries out daily inventory check of stock.
• Prepares bulk customer orders for events.

Education

Bachelor's degree, Sports and Recreational Management
  • at Far Eastern UniversityEast-Asia College
  • October 2005

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Specialties & Skills

Food Safety
Customer Service Skills
CUSTOMER SATISFACTION
DEPARTMENT FOR CONSTITUTIONAL AFFAIRS
INVENTORY MANAGEMENT
TELEVISION
DELIVERY
PROCESS ENGINEERING
COOKING
DISPATCHING

Languages

Arabic
Expert