Logistics & Purchasing Officer
Hospitality Center
Total years of experience :12 years, 0 Months
● Planning shipment movement from consolidated points with tracing & tracking.
● Monitoring freight to ensure account parameters are being met and delivered on time.
● Communicating with freight management carriers and clients.
● Proof of delivery and shipment status.
● Managing customers - both suppliers and vendors.
● Troubleshooting and resolving problems.
● Finding opportunity for additional sales and up selling to current customers.
● Responding to customer inquiries via phone and email in a timely manner.
● Updating and entering in all information in the Database (S.A.P).
● Follow up Sourcing & Shipment Clearance from Saudi customs.
● Answering questions about a company's products or services, Processing orders and transactions, resolving issues and troubleshooting technical problems, delivering information about a company's offerings, Providing proactive customer outreach. Collect prompt and accurate feedback from customers.
● Research and evaluate potential vendors and suppliers. Request quotes and compare prices. Estimate and establish cost parameters and budgets for purchases. Negotiate appropriate contracts for pricing and supply.
● Responsible for Shipping Dept. Warehouse, Sourcing, Date Entry & Storekeeper. Executed daily operations to optimize customer shipments.
● Tracked incoming and outgoing inventory and products.
● Affixed shipping labels on cartons with all shipping information included.
● Maintained inventory of outgoing shipping items via database entries.
● Prepared products for shipment and checked them to make certain they meet specifications. Taking care of temperature logger with the frozen shipment.
● Inspected incoming and outgoing shipments and tracked them using database entry.
● Prepared outgoing items for shipment and affixed appropriate shipping labels and postage.
● Communicating with freight management carriers and clients.
● Worked as a team member and helped others to meet shipment goals.
● Reported all inventory and shipment issues to supervisor immediately.
● Follow up Sourcing & Shipment Clearance from Saudi customs.
● Identified customer needs on sales floor and recommended appropriate solutions.
● Represented company brand with the highest degree of professionalism &courtesy.
● Provide assistance with store and event site cleaning and upkeep.
● Achieved monthly sale closing goals on a consistent basis.
● Provided product technical customer support as required.
● Responded to all customer post-sale queries and requests
● Be a motivating leader to staff to constantly improve and exceed customer expectations. Always maintain proper sanitation protocols.
● Ensure proper food quality and presentation at all times.
● Responsible for assigned shift, assisting in overall management.
● Order daily supplies & Stay on the floor during peak hours.
● Assist Restaurant Manager with daily operations of restaurant (work schedules, inventory etc.) & performing other tasks as directed by management.
● Follows company dress code standards as specific for Assistant Restaurant Manager. Lead Cashier & End of the day closing operations.
● Plans and prepares work schedules to provide the best possible level of customer service.
● Established and maintained solid client relationships.
● Maintained inventory of travel information and updated website.
● Dealt with booking and ticketing issues as necessary.
● Assisted with the procurement of all necessary travel documents.
● Prepared detailed travel estimates per client requests.
● Reviewed client invoices and billing statements to ensure accuracy.
● Cultivated long-term client relationships with local business travelers.
● Answer to guests queries & to refer any complain/suggestion to Outlet Manager or his Assistants. Perform any other duties as assigned by the Management.
● Manage an efficiently operated shift with the agreed standards and regulations. Manages setup for the restaurant in line with brand standards.
● Demonstrate trust, support, and respect towards team members in day-to-day work activities. Helps manage stocks and inventories.
● Assisting guests regarding menu items in an informative and helpful way
● Receiving, logging, and organizing samples. Business meetings and monthly floor sets. Travelling to local stores / garments periodically.
● Assisting with departmental Declaration Sheets & Purchase Orders
● Work PO quest, requesting quotes & approving Pos
● Help requester navigate through the sourcing process, ensure the correct buying channel. Defining and properly documenting processes.
● Planning and monitoring the shipment.
