MICHAEL BRYAN ESTOLANO

Responsible for serving foods and beverages in restaurant efficiently and in a courteous manner.  Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.  Perform any other duties as may be assigned by my supervisor.  Assist customers with seating arrangements and present menu to the customer.  Taking orders of the customer and suggest food and beverages, be well verse with the menu, method and preparation accompaniments.  Clean and polish glassware, china ware, hallow wares and flat ware.  Collect and process payments from the customers.  Clean tables or counters after patrons have finished dining.  Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.  Established effective employee relations and maintain the highest level of professionalism, ethics and attitude towards all guests, clients and employees.

 Part of the front line sales team
 Responsible for conducting the planned sales call
 Responsible for capturing new clients to increase the company’s target sales volume
 Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area; ensure that all outlets are visited in the correct sequence, follow the planned call in each outlet and make sure that they are well stocked with all our brands and packages
 Determine the amount of cases required for next day’s first loading and order the load accordingly.
 Maintain a good relationship with the customers at all times.
 Develop sales and distribution, in liaison with the Sales Supervisor, vertically by identifying and establishing business relationships with new clients and horizontally by introducing the full range of the products to existing clients.
 Submit a daily activity report to the Supervisor detailing the competitors’ activities; complete the route cards, invoices, settlement sheets as well as any other required documents.
 Reflect high standards of performance in implementing the trade promotions and marketing activities that relate to his routes and customers.
 Merchandise the products in the coolers and displays, utilize the Point of Sales (P.O.S.) materials, check the expiry dates in all outlets and rotate stocks whenever required.
 Processing and filling of important documents of the territory market data such as Customer Data Records and master data of Cold Drink Equipment
 Guarantee the execution of PicOS, Price Promotion in order to increase sales and ensure sell in of the focus SKU or New Product Launch for availability
 Lead the team of Helpers through constant training and merchandising.
 Ensure proper care and maintenance of Company coolers and report faulty equipment to the Sales Supervisor for remedial action.
 Drive the company vehicle with extreme care while maintaining a strict code of traffic discipline and safety requirements; daily check the vehicle fluid levels and follows the company policy with regards to the maintenance and servicing of trucks (which shall not be used for private or personal use).

ICMS to Clarity Migration Clean Up Team
Clean - up
Migration Pre- Validation
• Check extracted data completeness
Post Validation
• Check transformed data for LOADING
On Screen Data Validation/Testing
• Check if the data are on the correct field in CLARITY
INSIDE PLANT Team
SPIRA (Clarity-Kenan and CRM Service Order System Error Handling)
• Perform initial analysis/investigation of the root cause of the error in Clarity and KENAN
• Advise end-user regarding on the solution
• Fixed System Error (Number Inventory and Circuits)

NUMBER MANAGEMENT
• Reserve number for the user due to Change Number
• Create Number Inventory (by Service Type)
• Fixed invalid Number Allocation (via Clarity Service order)
o System auto allocate of numbers failure.
o Circuit Error
o Wrong assignment of TELEPHONE NUMBER using different NETWORK ELEMENT against Area Code

CIRCUIT ALIGNMENT
• Fixed wrong Circuit.
• Circuit Reservation

SUPPORT UAT of the Customer Request System (CRS)
• Reservation of Test Number to be used for testing
• Perform initial analysis on the “failed” in test scripts
• Recommend solution to fix the error

• Inspect the items to ensure that they’re not damaged or missing any parts, package them according to specifications and transport them carefully as needed to bring them to shipping facilities.
• Arranging boxes and making sure they’re stored in a way that they won’t be damaged.
• Labelling, putting and checking of barcode.
• Helping to load and unload goods into the van for delivery to customers.

Inspect the items to ensure that they’re not damaged or missing any parts, package them according to specifications and transport them carefully as needed to bring them to shipping facilities.  Arranging boxes and making sure they’re stored in a way that they won’t be damaged.  Labelling, putting and checking of barcode.  Helping to load and unload goods into the van for delivery to customers.

Encoding data to the system  Checking details of cash and checks against deposit slips.  Compile information about new accounts, enter account information into computers, and file related forms or other documents.  Simple IT trouble shooting