Retail Business Manager
Explorer Publishing & Distribution LLC
مجموع سنوات الخبرة :21 years, 11 أشهر
- Overlooking the Sales, Marketing, Distribution, and Operations of the Retail Sales Department.
- Leading the development procurement strategy and managing related initiatives/projects.
- Preparation of the annual sales forecast for the Retail Sales Department and ensuring the sales targets are achieved.
- Analyzing stock movement, replenishment, and write-off.
- Managing Vendor and Supplier relationships and supporting contract negotiations to establish lasting and profitable relationships.
- Handling Key accounts by ensuring mutual benefits for both parties, new product introduction, exclusive branding options, effective store merchandising, POS, etc.
- Managing the logistics framework; imports and exports.
- Working closely with various online portals - Amazon, Noon, etc.
- Conceptualize and help launch the online sales platform from design to ‘go live’.
- Leading all digital & e-initiatives of the organization.
- Monitored and successfully completed the BPA audit for one of the magazine releases.
- Provided end to end Backend Sales support to the Sales team.
- Handled the Administration & Operations department.
- Integral part of the team to get the company ISO accredited.
- Co-ordination with suppliers to ensure timely delivery of orders.
- Communication with suppliers to ensure timely delivery of orders.
- Preparation of Business presentations for the acquisition of Principal Companies.
- Coordination of activities in various turnkey projects.
- Managed a Sales & Distribution team (Product line - Personal Loans, Small & Medium Enterprise business loans, Loan Against Property, Life Insurance & General Insurance).
- Promotions & Marketing Management - Launch & Execute campaigns to ensure product penetration.
- Operations, Capacity planning, Training & Development, Database Mgt, MIS Mgt, Collections Mgt.
- ‘Best Branch’ for building a strong portfolio and handling a revenue stream of INR 9 Cr.’s+ for 2 consecutive years (with a strong customer base for Cross-selling).
- Recognized for the ‘Best Unsecured Loan Portfolio’ for creating a strong Customer base & for keeping the delinquency levels at sub 2%.
- Have played an integral part in initiating Infrastructural & other support functions to penetrate and create an awareness of the newly launched business in the market.
- Ensured that the gives Sales Target was achieved.
- Good turnaround on loan disbursal.
- Awareness calls with respect to collection of the loan disbursed.
- Channel/DSA/DST Management and Training.
- Conducted Customer Interviews and review of the Customer’s Financial ability to pay back the loan once sanctioned.
- Customer Service.
- Handled Back Office Operations.
- Preparation of Monthly and Weekly Sales Reports.
- Handled Customer queries with regards to Imports and Exports.
- Coordinated with the Maersk offices worldwide with regards to pricing approvals.