Head of Instructors
FL
Total years of experience :10 years, 2 Months
• Help with the reconstruction and optimization of internal processes of the company.
• Lead the entire team of instructors.
• Train and coach the instructors.
• Recruit and onboard new employees.
• Create and manage schedule for instructors.
• Weekly planning for the team (duty roster, courses, private lessons).
• Plan and lead regular team meetings.
• Quality assurance in the facility (cleanliness and functionality of the devices).
• Support and give competent advice to our customers personally or via email and telephone.
• Availability and helpfulness towards customers and employees.
• Use and maintenance of all existing IT systems.
• Ensure the creation and implementation of a strategy designed to grow the business. • Managing the budget of the entire operation.
• Recruit/Interview and coach staff.
• Oversee daily operations of the business unit.
• Coordinate the development of key performance goals for functions and direct reports.
• Schedule and lead weekly team meetings.
• Develop strategies to improve overall quality and productivity.
• Generate business, cost and employee reports to shareholders.
• Successfully create and edit professional high quality pictures and videos to generate leads via social media.
Administration duties.
• Ensured satisfactory customer relations.
• Supervise membership retention and sales.
• Handled and responded to complaints and incidents.
• Managed and monitored staff, prepared schedules and assigned duties. • Assistance in EMS licensing & coaching
of all My30minutes
trainers.
• Social media management (Facebook, Instagram etc)
• Event Management (Medical, Beauty, Sport, Exhibitions, Collaborations, etc)
Amman/Dubai/Vienna
• Filming, Photography, Post Production editing
• Clients including My30minutes - Dubai, NGO Jordan Better Workplace Assosciation
Vienna
• Scout, enroll clients.
• Consult members of the gym about their goals and introduce them to the personal training package.
• Demonstrate exercises and routines to clients.
• Create individual training plans & individual consulting.