محمد الرفاعي, Quality director

محمد الرفاعي

Quality director

Rentocars

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, CIVIL ENGINEERING
الخبرات
16 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 11 أشهر

Quality director في Rentocars
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ ديسمبر 2019

Company policy and procedures preparation and validation
QMS design and implementation

Sales And Business Development Manager في towers real estate
  • مصر - القاهرة
  • يوليو 2011 إلى يناير 2020

Properties evaluation to determine its competitive market price.
● Occasionally have administrative tasks and report writing duties, to guide the team’s vision and ensure that everything goes according to plan.
● Provide a professional level of customer service with existing and new customers.
● Establish and develop positive customer relationships
● Ability to build productive business professional relationships
● Developing sales strategies and setting targets.
● Handling complaints (from both staff and customers)
● Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
● Build awareness and knowledge of the property market and study factors influencing property market.
deal closure

Development And Training Manager في the egyptian syndicate of engineering
  • مصر - المنصورة
  • يوليو 2011 إلى يناير 2020

training packages preparation
instruction
evaluation
quality control

Technical Sales Engineer في gulf contracting company
  • قطر - الدوحة
  • أكتوبر 2008 إلى يوليو 2011

● Studying the market requirements of furniture (designs, prices and seasons)
● Advise clients with the designs fits his project to prepare the required shop drawings, and material requirements )
● Developing sales strategies and setting targets.
● Handling customers complaints.
● Quarter plans and following sales target.
● Preparing shop drawings and materials calculations .

Civil Site Engineer في the arab contractors company
  • مصر - دمياط
  • يوليو 2007 إلى أكتوبر 2008

● Site works, quantity survey, technical office works and subcontractors following up for the company’s projects

SITE ENGINEER في THE ARAB CONTRACTORS COMPANY
  • مصر
  • يوليو 2007 إلى يوليو 2008

works, quantity survey, technical office works and subcontractors following up for the company’s projects

الخلفية التعليمية

بكالوريوس, CIVIL ENGINEERING
  • في MANSOURA UNIVERSITY
  • يناير 2007

IN

Specialties & Skills

CUSTOMER RELATIONS
MARKETING
property
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DATA ANALYSIS
LANGUAGES

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس