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mohammad abunqirh, Customer Care Specialist

mohammad abunqirh

Customer Care Specialist

Contact center company

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, business network & system management
Experience
3 years, 1 Months

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Work Experience

Total years of experience :3 years, 1 Months

Customer Care Specialist at Contact center company
  • Saudi Arabia - Riyadh
  • September 2015 to September 2018

technical support specialist back office as contractor with STC Company, solving the technical issues remotely with customer and make sure if the service working good, escalate the complex technical issues to the specialized authority and follow up to fix the issue as soon as possible

Education

Bachelor's degree, business network & system management
  • at Philadelphia University, Jordan
  • September 2015

Specialties & Skills

Technical Service
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Customer Service
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Social Profiles

Facebook
Facebook
facebook.com/mohadabunqira

Languages

English
Intermediate

Training and Certifications

MCSE (Training)
Training Institute:
pioneer academy
Date Attended:
November 2015
Duration:
120 hours
CCNA (Training)
Training Institute:
pioneer academy
Date Attended:
November 2014
Duration:
54 hours