Mohammed Al-Dhaien, Facilities Manager (Support Services)

Mohammed Al-Dhaien

Facilities Manager (Support Services)

STC Telecom

Location
Bahrain
Education
Master's degree, Master of Science in Electrical Engineering
Experience
27 years, 9 Months

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Work Experience

Total years of experience :27 years, 9 Months

Facilities Manager (Support Services) at STC Telecom
  • Bahrain - Manama
  • My current job since May 2013

- Looking after Facilities Management, Security, Site implementation and Inventory & Warehousing
- Execute projects and fit out work in various retail outlets
- Manage corporate assets (Physical and Infrastructure)
- Provide maintain to Facilities, Data Centres, Retail Shops and Communication Antennas
- Ensure security personnel availability in all sites on a 24/7 basis
- Ensure the safety of people in all sites
- Run efficient CCU, UPS and control room on a 24/7 basis
- Maintain relations with local authorities (Police, Civil Defence, Municipalities etc.)
- Provide and Maintain Landscaping, Cleaning, Hospitality, Maintenance, Security, Health & Safety and
Inventory
- Deliver soft and hard services to NOC, Call Centres and DC's
- Supervise new projects and site implementations
- Suggest disposal of assets and inventories

Senior Manager at Real Estate Management Co
  • Bahrain - Manama
  • June 2010 to May 2013

The role is to look after VIP owned properties and properties owned by investment houses and banks in and out of Bahrain

- Targeting sustainability and reduce utilities consumption and waste
- Ensure highest health and safety standards are adhered to in all properties
- Represent the client in all commercial and legal activities and act as the main contact person
- Liaise and closely coordinate with relevant officials in governmental offices
- Prepare the preventative maintenance plan (PPM) and issue CMMS orders
- Supervise Hard and Soft services to Facilities, maintain all facility equipments
- Started implementing Reliability Centred Maintenance (RCM) to all the mid to large sized equipments
- Plan and execute a marketing strategy to rent the properties at the best rate and to the right clients
- Ensure leasing at maximum occupancy rate at all times
- Plan and prepare technical drawings for maintenance, improvements and construction projects
- Effectively managing strategic level projects to budget, schedule, meet the objectives and outcomes
- Allocating, monitoring and evaluating the work of Contractors/Suppliers
- Ensure services provided are up to the expected standard
- Establish controls, milestones, checkpoints, policies and procedure for the projects
- Spearhead research design to implementation, analysis and product development
- Evaluates suppliers’ performance, and provides critical feedback to improve performance
- Schedule and supervise all property maintenance, cleaning and other value added services

Vice President, Technical Affairs (Hotel Development) at Norwich International Consultants
  • Bahrain - Manama
  • March 2005 to June 2010

Look over 3 departments: Technical & Engineering, Business Development and Research & Valuations
• Apply the HSE standard on the site and head the Committee
• Collect and analyse market data and advises clients on market situation and prices
• Carry-out feasibility studies & property valuations (Project Manager)
• Identify service providers for a particular project
• Perform pre-construction due diligence and market analysis: investigate, evaluate and present alternatives
• Prepare and negotiate agreements, letters of intent, lease, design & construction contracts
• Arrange finance/partnership for investors
• Facility Management & General Maintenance
• Overseeing building constructions specifications and approvals to the shop drawings
• Supervision of the Tender and BOQs
• Approvals of the payments as per project valuations
• Monitoring of project progress
• Approvals of submittals of equipment & materials supervision
• Attend to variations and liaise with authorized parties & action accordingly
• Supervise cleaning, decoration, grounds keeping and security in various developments
• Orchestrate the workload of the team, ensuring an even distribution of work

Property Development Manager and Chief Engineer at KC Group
  • Bahrain - Manama
  • March 2003 to March 2005

ISO 9001 & 14001 and QHSAS 18001 Certified

• Look after the maintenance in various facilities • Supervise Fit-Out projects with or on behalf of clients
• Resolve customer complaints (Rental Clients) • Study proposed plans for developing new projects
• Plan for and manage rental collections • Consolidated project cost accounting
• Schedule Health & Safety practices • Set budgets for individual properties & projects
• Schedule and supervise property maintenance and preventative schedules
• Supervise new construction with duties of Project Director
• Carry out the purchase, development and sale of new or existing properties
• Follow up with authorities for utilities and services
• Energy & Water management to comply with vision to provide Green properties

Sr. Operations Supervisor at Seef Properties
  • Bahrain - Manama
  • December 1999 to March 2003

Managing and supervising staff in different depts • Create daily staff allocation & schedule
• Organize various staff training • Supervise cleaning, maintenance and security
• Supervise health/hygiene and transportation • Supervise Maintenance of the properties
• Purchasing/Ordering goods • Customer service and complaint handling
• Leasing of common spaces and joint ownership

Assistant Manager at Al Faris Constructions
  • Bahrain - Manama
  • August 1996 to December 1999

Oversee the QA and QC process • Approval of Purchasing & Procurements
• Conduct regular maintenance to facilities • Estimates time required for each discipline
• Supervising labours and staff • Manage multi working site locations
• Provide day-to-day oversight management • Project Management
• Handled the migration of Telecom infrastructure from poles to underground duct
• Ensure functionality and maintain & develop the agreed services
• Assigns and reviews work in HVAC, Electrical, and Plumbing works
• Provide around the clock maintenance services for buildings
• Carryout preventative maintenance programs
• Installation of infrastructure pipeline and ducts for Ministry of Works, Electricity & Water

Education

Master's degree, Master of Science in Electrical Engineering
  • at University Of Colorado At Boulder
  • September 2022

Currently pursuing the degree

Diploma, Workplace Safety & Health
  • at University of Allison
  • November 2020

- Behaviour Based Safety - Workstation Ergonomics - Physical Safety - Drug Free Workplace - Managing Safety & Health in Education Facilities – Industrial safety hazards – Site Inspection & Analysis – Incident Management.

Diploma, Electrical Studies
  • at University of Allison
  • November 2019

- Electrical Studies - Electrical Wiring Systems - Electrical Drawings - Electrical Test Equipment – Raceway and Conduits – Safety Management.

Bachelor's degree, Mechanical engineering
  • at Institute of Engineering and Technology
  • October 2013
Higher diploma, Management
  • at Chartered Management Institute
  • January 2009
Bachelor's degree, Business Management
  • at University of Bahrain
  • January 2005
Bachelor's degree, Business Management & Administration
  • at Institute of Commercial Management
  • January 2003

Specialties & Skills

BUDGETING
BUSINESS DEVELOPMENT
CALL CENTER
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
MANAGEMENT
SUPERVISORY SKILLS
UTILITIES

Social Profiles

Languages

Arabic
Expert
English
Expert
Hindi
Beginner

Memberships

IWFM
  • Affiliate
  • September 2020
MCMI
  • Member
  • October 2010
Society of American Value Engineering International
  • AVS
  • June 2013
Institution of Mechanical Engineering
  • I-MechE
  • July 2013
Royal Institute of Chartered Surveyors
  • AssocRICS
  • October 2013
The International Association of Engineers
  • IAEng
  • May 2023
The Institution of Fire Engineers
  • IFE
  • April 2021
(AIA) American Institute of Architects
  • Member
  • June 2004
The Society of Mechanical Engineering
  • ISME
  • May 2023

Training and Certifications

IGC NEBOSH (Certificate)
Date Attended:
February 2021
Expansion Joints (Training)
Training Institute:
Piping Technology & Products
Date Attended:
November 2013
Duration:
1 hour
Exam Preparation for Project Management Professional (PMP) (Training)
Training Institute:
BIBF
Date Attended:
November 2015
Duration:
35 hours
Basic Concepts of Solar PV (Certificate)
Date Attended:
May 2020

Hobbies

  • Wall painting
    Changing the colour of the wall