Manager
KNOWLEDGE PATH PVT. LTD
Total years of experience :20 years, 6 Months
• Design and Implement complete infrastructure for this new organization including electric power and computer network with high speed dual internet for call center
• Planning and deployment of new and enhancement of existing infrastructure.
• Setup NOC with Routers and Switches and Servers, around 100PCs setup and installations, Internet connectivity through fibers and telephone lines setup
• Administration and Monitoring of Linux-based Gateway Servers, Cisco Routers, 3Com Manageable Switches and Windows-based Domain Controllers (AD) and Data Servers.
• Supervision of Help Desk Team in order to rectify the daily IT issues.
• Servers and PCs (Intel and AMD based) hardware integration and deployment Restore Image of Windows Clients and Servers by WDS services imaging software.
• WAN/LAN troubleshooting, which major includes VLANs, Internet Bandwidth handling and Link repairing.
• Provide support to users to ensure smooth working of daily IT tasks, which normally involves Hardware troubleshooting, Email/Browsing problems, Virus handling, Network sharing and printing, System Software tuning etc.
• Assemble, Install new and rebuild existing Servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Keep update the Network-Operations SOPs.
• Development of standard workstation environment for the rapid deployment of OS & business applications.
• Configured and Implement wireless network using Access Points.
• Use Hyper-V for virtualization
• Responsible for backup & restoration of critical configuration files of all servers.
• Resolving escalated network issues like latency, link failure and Packet Loss.
• Effectively use diagnostic / Bandwidth monitoring & management tools.
• IT Assets procurement from different venders and inventory management.
• Deal with PTCL, PSEB and ISP’s regarding services provided by them.
• Plan, implement and maintain internet connectivity’s by 8Mbps and 3Mbps dedicated link over fibers with auto backup switching (failover)
• Install, configure and maintain Cisco 2600 series routers
• Install, configure and maintain 3Com manageable switches series
• Install, configure and maintain VoIP phones
• Bandwidth shaping using Packeteer.
• Install and maintain Linux based gateways for internet connectivity
• IPTABLES Linux based firewall.
• Squid proxy server and Bind name server
• Plan, Design and Implement Local Area Network for more than 100 nodes including VLAN and VoIP phones and structured cabling
• Install and maintain Microsoft Windows Server domain controller (Active Directory), DNS, DHCP, WDS
• Domain based policies, WiFi routers setup, centralized antivirus updating and centralize Backup strategies
• Purchase PCs, devices and other required hardware
• Install and maintain complete power infrastructure with UPS and generator backup
• Implement Analog and ISDN phone lines infrastructure for call center
• Configure SIP based VoIP phones for Call Center
• Order and maintain Hardware (systems and devices) and inventory
• Feasibilities study for New Network Projects like Wireless Radio Link VSAT etc
Internet Service Provider
Department : I.T. (Information Technology
Cisco 3600 series router, PRI and RAS server
•Monitor 2Mbps E1, IVS and Squid proxy
•Provide Support to Corporate and Dialup customers
•Visits clients for scheduled systems and network maintenance
•Bind name server
Operating Systems
•Windows 2000, 2003, 2008, 2012 and 2016 Sever Family
•Windows 2000, XP, 7, 8 and 10 Workstations
•Red Hat Linux, Fedora Core and Ubuntu