Summary: Strategic and performance-driven Operations & Business Development Manager
with a demonstrated record of orchestrating complex culinary, hospitality, and sustainability
initiatives across Qatar. Renowned for driving organizational growth, optimizing multi
channel operations, and fostering cross-functional collaboration. Recognized for leading
prestigious national events such as AgriteQ 2024, aligning innovation, profitability, and brand
value under one unified vision.
Strategic Operational Leadership
• Directed end-to-end operational management, streamlining multi-departmental
functions to achieve seamless business continuity and service excellence.
• Developed and institutionalized SOP frameworks that enhanced workflow efficiency,
reducing turnaround time and operational redundancies by 22%.
Business Expansion & Development
• Devised and executed growth strategies to expand service portfolios, establishing
new business verticals in education and experiential learning.
• Cultivated strategic client partnerships with corporate and educational institutions,
boosting long-term engagement and recurring revenue.
Event & Program Management
• Spearheaded planning, budgeting, and execution of signature events including
AgriteQ 2024, Qatar International Food Festival, and Doha International Book Fair,
ensuring flawless delivery.
• Oversaw event logistics, vendor contracts, and technical setups to maintain
operational precision and brand consistency across large-scale activations.
Financial Planning & Performance Optimization
• Administered full-cycle budget control, ensuring fiscal discipline, cost optimization,
and targeted profitability for every initiative.
• Introduced data-driven forecasting models to anticipate financial trends and enhance
operational ROI.
Marketing Leadership & Brand Strategy
• Championed integrated marketing campaigns blending digital, experiential, and
influencer strategies to elevate brand reach and recognition.
• Developed a cohesive brand identity framework, increasing brand recall and
audience loyalty across social platforms.
Human Capital & Team Leadership
• Recruited and nurtured a multicultural high-performance team, embedding a culture
of accountability, innovation, and excellence.
• Conducted competency mapping and leadership development programs aligned with
strategic organizational goals.
Customer Experience & Relationship Management
• Established rigorous customer satisfaction frameworks, leveraging real-time analytics
to enhance service quality and experience delivery.
• Proactively addressed client insights to strengthen retention and advocacy rates.
Innovation & Program Development
• Launched the regions first Kids Culinary Summer Camp and a 6-month Culinary
Diploma Program, tapping into untapped educational segments.
• Introduced digital learning models integrating culinary skill development with
sustainability principles.
Strategic & Negotiated and
brands such as Unox, enhancing Represented the organization at government-led with Qatar National Vision 2030.
Quality Assurance & Compliance Established a management ensuring Regularly audited benchmarks. AgriteQ 2024
• Increased annual profit margins by 25% through strategic cost governance,
operational streamlining, and resource optimization.
• Elevated brand equity, establishing The Cooking Academy as a benchmark in Qatars
culinary education and experiential dining ecosystem.
• Strengthened stakeholder partnerships with global kitchen equipment leaders such
as Unox, aligning innovation with sustainable business practices.
- Company industry:
- Training & Education Center
- Job role:
-
Management
