Enterprise Architecture Specialist
Ministry Of Justice - Saudi Arabia
مجموع سنوات الخبرة :6 years, 2 أشهر
- Working as an ARIS administrator, managing permissions and creating, editing, and removing both new and existing users
- Preparing different reports from ARIS system as requested
- Building models and linking business capabilities, applications, and servers with each other in ARIS system
- Reflecting all KPIs and linking them with various initiatives in ARIS system
- Responsible for compliance tool of enterprise architecture controls (Azure DevOps) and sending monthly reports of the progress using the UIPath platform
- Installing, configuring, and modifying all computer systems, hardware, emails, networks, and applications of the company.
- Troubleshooting and identifying issues for all IT systems, involving IT applications and Datacenters.
- Technical support for all staff including off-site users.
- Training new users on all IT applications.
- Procurement of new desktop PCs & laptops for the company.
- IT assets record management, creating new forms, and updating existing ones.
- Assist in the development of the IT Department’s policies, procedures and recommends suggestions to management for improvement
- Assist in system design, implementation, system administration, and network management
- Providing technical support 24/7 by installing and configuring computers, ERP software, emails, networks, printers, scanners, and biometric devices
Served as Customer Service and Data Entry Specialist in the Emergency Department
King Faisal University, Colleague of Computer Science and Information Technology (CCSIT) that give the ability to deal with apps, websites, databases, codes and everything related to Computer Science