Senior account executive
Map advertising agency
Total years of experience :4 years, 6 Months
Account handler, acting as an important link between the advertising agency and its clients. I'm striving to understand the client's goals, and then organise the agency's creative and administrative staff to help them produce effective campaigns.
• meeting and liaising with clients to discuss and identify their advertising requirements;
• working with agency colleagues to devise an advertising campaign that meets the client's brief and budget;
• presenting alongside agency colleagues the campaign ideas and budget to the client;
• working with the account manager to brief idea, creative and research staff and assisting with the formulation of marketing strategies;
• liaising with, and acting as the link between, the client and the advertising agency by maintaining regular contact with both,
• ensuring that communication flows effectively;
• negotiating with clients and agency staff about the details of campaigns;
• presenting creative work to clients for approval or modification;
• handling budgets, managing campaign costs and invoicing clients;
• writing client reports;
• monitoring the effectiveness of campaigns;
• undertaking administration tasks;
• arranging and attending meetings;
• making 'pitches', along with other agency staff, to try to win new business for the agency
• Holding campaigns for companies "Booth's Activations" BTL
• Booths production from scratch
• Organize Road / drift Shows campaigns
• Printing flyers, banners, rollups
• Giveaways
. Ensure that the highest standards of hospitality and welcome are demonstrated at all times.
. Meet and greet all check-ins, handling VIP amenities and arrivals, messaging and guest relations.
. Inspect VIP arrival rooms and suites.
. Follow up with guests to ensure their requests or problems have been met to their satisfaction.
. Have good knowledge of the hotel's facilities and services and pass this information on to the guest whenever the possibility arises, in order to maximize hotel sales.
. Blocking of the VIP arrivals and ensuring branded guest experience.
. Handle guest queries and complaints
. Assist Guest Relations and the Assistant Manager in escorting & welcoming the VIP arrival
. Ensure that all PCR and Ambassador Guests are getting the required recognition
. Fully aware for the hotel evacuation plans, in case of fire or bomb threat.