Nahla Younis

A key administrative pillar supporting daily operations, leadership functions, and cross-departmental
coordination within one of Kuwaits leading manpower, logistics, and facility management companies with tasks
that would include:
• Administering complex office functions, corporate documentation, and internal communication channels.
• Providing C-level support through scheduling, correspondence, follow-up tasks, and report preparation.
• Assisting HR activities including employee file management, onboarding coordination, and document
processing.
• Preparing formal business letters, internal memos, and official KRH communications.
• Maintaining an organized digital and physical archiving system with confidentiality and accuracy.
• Liaising between departments to ensure timely completion of operational and administrative requests.
• Managing logistics for meetings, travel, internal events, and external stakeholders.
• Supporting KRHs internal compliance standards through structured and consistent administrative handling.

♦ Assist the HR Manager with generalist HR matters.
♦ Administratively support in review and enhancement of Company and HR Policies and Procedures in line with legal requirements
♦ Coordinate disciplinary investigations, hearings, appeals and grievances with Line Managers and HR.
♦ Lead and manage various HR projects as directed by the Human Resources Manager and in line with HR objectives
♦ Manage end to end Recruitment process as per company producers in line with the recruitment procedures.
♦ Managing and help in maintaining Personnel dossiers and data management in HR system and records.
♦ Support in organizing planning, and sometimes delivering, training - including inductions for new staff in liaison with Training team
♦ Work and coordinate with the HR Manager to undertake and ensure all functions of HR (Manpower Planning, Job analysis and Job descriptions, Performance Appraisal, Employee Relations, and Separations) are aligned and in compliance with policies and procedures.
♦ Acts as liaison between employees, insurance providers (Medical and Life) and to resolve benefit related problems and ensure effective utilization of plans and positive employee relations.
♦ Preparing Memos, Termination, warning letters.
♦ Lead and Review self-service input, maintain records as required and process monthly end to end payroll for the business across operating regions accurately and on time
♦ Ensure accurate calculation and payment of redundancy payouts and calculation and payment of group and payroll for compliance with statutory requirements.
♦ Ensure that work is performed to a high standard and in accordance with company policies
♦ Look for and develop new ideas to improve productivity and efficiency
♦ Maintaining annual leave and indemnity provisions/accruals records
♦ Maintain records of applications made and licensing fees collected.
♦ Update operational records and licensing information on HR system.
♦ Prepare required correspondence with government authorities.
♦ Handling administration tasks in areas of work permit issuance, new residency permits, renewal of residency, Commercial Visas, issuing and renewing Civil ID, driving license, operations license, Vehicle license of the company.
♦ Receiving and arranging the Monthly salary for all cost centers.
♦ Maintain electronic and hard copy filing system and retrieve them when required.
♦ Resolve administrative problems and inquiries.
♦ Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors

• Partnered with the HR Manager on full-spectrum HR activities including recruitment, employee relations,
policy implementation, and documentation.
• Oversaw payroll processing across multiple business units with accuracy and adherence to statutory
requirements.
• Ensured proper handling of government procedures: visas, work permits, residency renewals, Civil IDs, and
licensing.
• Coordinated employee benefits, medical insurance matters, and grievance resolutions.
• Produced HR correspondence, warnings, terminations, and formal internal memos.
• Maintained personnel dossiers and HRMS entries with high standards of confidentiality and precision.
• Managed leave balances, indemnity accruals, and compliance with HR policies.

♦ HR & Personnel Administrative
♦ Responsible for Payroll System
♦ Maintains all the acknowledgment form facilities for all new employees.
♦ Making all travel and accommodation arrangements for company guests.
♦ Assisting all employees from different departments.
♦ Maintaining calendar, schedules appointments, and meeting rooms.
♦ Picks up and delivers materials as required.
♦ Completes all Health and life insurance request forms and follows up on the invoices.
♦ assist in organizing events, conferences, and business functions. Your ability to interact professionally and diplomatically will contribute to the organizations positive image.
♦ Assisting the executive team with essential administrative tasks to guarantee seamless daily functioning.
♦ Ensuring a well-organized work environment by overseeing office management duties, from supplies to IT assistance.
♦ Ensuring the executive teams effectiveness through well-organized administrative assistance and coordination.

• Provided comprehensive support to HR and corporate departments.
• Managed payroll inputs, employee forms, sick leaves, and insurance documentation.
• Coordinated travel, accommodation, guest arrangements, and corporate events.
• Maintained structured calendars, scheduling, and executive planning.
• Supported multi-department requests with diplomacy and professionalism.

♦ Manage the reception area and greet visitors
♦ Answer and direct phone calls
♦ Handle correspondence and manage incoming and outgoing mail
♦ Organize and schedule meetings and appointments
♦ Maintain and update filing systems
♦ Assist in the preparation of regularly scheduled reports
♦ Develop and maintain a filing system
♦ Order office supplies and research new deals and suppliers
♦ Provide general support to visitors
♦ Coordinate travel arrangements
♦ Submit and reconcile expense reports
♦ Provide information by answering questions and requests
♦ Research and create presentations
♦ Generate reports
♦ Handle multiple projects

• Oversaw reception duties, phone management, scheduling, and visitor coordination.
• Maintained accurate filing and documentation systems.
• Prepared presentations, reports, and communication materials.
• Coordinated office logistics, travel arrangements, and expense reconciliation.
• Provided end-to-end administrative support to management and project teams.

included: Brand coordination, supplier communication, administrative management,
customer relations, and office oversight.