Project Manager (Operations) - Customer Service, Collections, Handover
MULKITI LLC
Total years of experience :16 years, 0 Months
Provide end-to-end service for Real Estate Developers in Handover of commercial and residential properties
Goal ‘Achieve Investor satisfaction with property handed over & maximise collections for Developers in shortest time possible’
- Evaluate Sale & Purchase Agreement to ensure Developer is legally covered, propose Addendums for required clauses, ensure both parties fulfil obligations as best as possible based on agreement
- Run complete inspection of site, work closely with Project Engineer to raise quality of completion
- Monitor closely inspection, observations and certification by Civil and Municipal Authorities
- Publish collections due from date of project completion and set timelines for team
- Publish daily, weekly MIS reports
- Set-up Handover Office on site with office supplies, furniture, IT, equipment, pantry, interiors
- Raise requisitions for stationery and pantry items
- Supervise housekeeping in Handover Office & project site
- Kick-off meetings with team daily, guide staff through tough negotiations with investors
- Organise appointments, schedule snagging, de-snagging and Handover properties
- Publish Handover communication to investors
- Publish reminders follow through with collections
- Initiate process for Title Deed with Dubai Land Department
- Initiate process with Dubai Land Department for Termination of sale of properties not handed over
- Keep up-to date with latest Laws, procedures from local Authorities and Financial Institutions
NGO for empowerment of socially & physically challenged individuals using education, rehabilitation, skill, courage, ability, network, foresight & goodwill to integrate them into society
- Caregiver & counsellor (in a team of 3 volunteers) to homeless children at Snehasadan; tasks included to monitor, guide and record development of each child; network closely with local police and Child Welfare Committee; participate in workshops for life skills, counseling, legal framework for protection of women and children etc
- Network with corporate and High Net Worth Individuals for funding and for improving infrastructure
- Administration work of Dayanand Hospital, scheduling and organising health camps, blood donation drives, health education programmes, assimilation of data for study of community health, submit monthly health reports to local authorities
- Operations-in-charge for government project Rajiv Gandhi Jeevandayee Arogya Yojana, special health insurance for the economically challenged. Upload diagnosis and reports, raise approvals and claims, monitor health of each patient covered by this scheme, follow up with discharge from hospital, after care and follow ups
- Daily tally of accounts from all hospital departments - OPD, Pathology, Pharmacy etc, prepare books for audits, submit revenue and expenditure reports to local and national health authorities, Charity Commissioner, Leprosy department
- Guide to visiting tourists and study groups from national and international institutions
Co-ordinate meetings, events, travel of staff and clients
- Upkeep and maintenance of office equipment
- Organise transportation of staff and labourers to site as well as
of material
- Conduct interviews, process employment contract, visa
application, extension, termination, cancellation
- Liaise with Ministry of Labour and Free Zone Authorities
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