Snr Porject Manager
Vox Telecom
Total years of experience :9 years, 7 Months
Planning
Informing / Discussing / Interviewing
Implementing / Coordinating
Reviewing / Evaluating
Assessing / Evaluating
Writing / Administrating
Integrating / Coding / Estimating
Cooperating / Liaising
Checking
Investigating / Observing / Searching
Supervising / Directing
Controlling / Directing
• To be a trusted Information and Communications Technology (ICT) partner
• Ensure the most appropriate products and solutions are chosen for the client’s road map.
• Presenting a comprehensive strategic plan of each client
• Forging trusting and long lasting client relationships
• Understanding the client’s unique business requirements
• Oversee technical implementation of infrastructure solutions
• Proactive account management and future proofing technology roadmap
• Understanding current global trends and their impact on business practices
• Assist with trouble shooting and resolutions for support queries
• Provide regular and structured monthly management reports, including trend analysis and relevant SLA evaluations.
• Pro-active corrective actions from the monthly service delivery reports
• Risk management and planning through effective DR and Business continuity designs
• Resolving all billing queries
• Cost savings analysis of infrastructure costs and tracking of infrastructure ROI
• Discuss capacity planning, availability and performance management.
• Provide analysis and management of business demands for infrastructure improvements
• Recommend required changes to improve performance of the ICT environment
• Manage remedial action to resolve performance or capacity problems
• Initiate and consult on appropriate solutions for infrastructure evolution
• Constantly evaluating, planning, implementing and optimising infrastructure to remain relevant
• Help ICT managers with the planning of technology roadmaps and baseline architectures
• Office advice on the design on network architecture
• Assist with maintenance policies, operational procedures and new technology integrations.
• Advise on best practice methodologies and standards
Psychological processes in work context, Personality in work context, Industrial psychological research, Organisational psychology, Psychological adjustment in the work context, Industrial psychological testing and assessment, Labour conflict and negotiations, Human capacity development, Work group dynamics and diversity, Personnel Psychology: Employee Retention, Managerial and Organisational Psychology, Personnel and Career Psychology, Employee and Organisational Well-being Research Methodology Research Report: Employee and Organisational Wellness
Social Psychology Abnormal Behaviour & Mental Health Cognition: Thinking, Memory Psychological Research Transformative Counselling Industrial Psychological Testing and Assessment Personnel Psychology: Organisational Entry Career Psychology Employment Relations Community Psychology Intervention Strategies Personality Theories Research in Social Sciences Marriage Guidance and Counselling Adulthood and Maturity Community Psychology: Re-Imaging Community Basic Measurement Quest Design Workforce Diversity Organisational Research Meth Organisational Psychology Psychological Adjustment in the Work Cont English for Academic Purpose English study: Exploration in reading and meaning Psychological processes n the work context Business Management Basic Psychology Understanding Language usage The anthropological study of culture in a multicultural context Personality in work context Critical Reasoning Psychology in Society
