HR Assistant | Marketing Coordinator | Secretary | Property Management Officer
SAS GROUP REAL ESTATE
Total years of experience :5 years, 11 Months
Manage the full cycle of HR functions including recruitment, benefits administration, payroll processing, and employee relations.
Collaborate with cross-functional teams to implement and manage an integrated ERP system to streamline HR processes and increase efficiency.
Develop and implement policies and procedures to ensure compliance with state and federal employment laws.
Conduct training and development sessions to support employee growth and career development.
Analyze HR metrics to identify trends and areas for improvement, and develop strategies to address them.
Coordinated recruitment and hiring processes, including sourcing candidates, conducting interviews, and negotiating job offers.
Administered employee benefit programs, including health insurance, and leave policies.
Assisted with performance management and employee relations issues.
Maintained accurate HR records and generated reports as needed.
Collaborate with real estate agents to create marketing plans for properties and track the progress of the marketing efforts.
Manage social media accounts to increase engagement and reach of the company.
Develop and maintain relationships with clients to ensure satisfaction and retention.
Assisted the marketing team in developing and implementing marketing campaigns for properties.
Tenant Relation: Handling tenant inquiries, concerns, and communication.
Lease Administration: Managing Lease agreements, including drafting contracts, lease renewals, handling terminations, and ensuring compliance with legal and regulatory requirements.
Rent Collection and Financial Management: Overseeing rent collection, tracking payments, managing accounts receivable, and handling any outstanding rent issues or evictions.
Property Maintenance: Coordinating and overseeing maintenance and repairs of the property
Financial Reporting: Keeping accurate records of financial transactions, preparing financial reports, and providing regular updates to property owners or management regarding the property’s financial performance.
Strategic Planning: Developing and implementing strategies to enhance property value, optimize occupancy rates, and maximize profitability.
Supplier Management: Identifying, evaluating, and managing relationships with suppliers for construction materials, tools, and equipment. Negotiating contracts and ensuring timely deliveries to meet project requirements.
Market Research and Analysis: Conducting market research to identify trends, pricing fluctuations, and new suppliers
Cost Management: Developing cost-effective strategies to procure goods and services without compromising quality.
Inventory Control: Monitoring inventory levels, forecasting demands, and ensuring adequate stock of materials and supplies to support ongoing construction projects.
Compliance and Documentation: Ensuring compliance with regulations, contracts, and company policies throughout the procurement process.
Collaboration and Communication: Collaborating with internal stakeholders such as project managers, engineers, and finance teams to understand their procurement needs.
Recruitment Support: Assisting in the recruitment process by posting job openings, reviewing resumes, and coordinating interviews. Conducting initial screenings of candidates and maintaining recruitment databases or applicant tracking systems. Coordinating onboarding activities for new hires, including paperwork, orientation, and assisting with training schedules.
Administrative Support:
Managing HR documentation, including employee records, contracts, and HR-related correspondence.
Assisting with payroll tasks, such as verifying timesheets, inputting data, and addressing employee inquiries. Supporting HR processes like performance reviews, employee benefits administration, and organizational policies/procedures.
Provided administrative support to the CEO and other senior executives in a fast-paced real estate firm.
Coordinated and scheduled appointments, meetings, and travel arrangements for executives.
Drafted and edited correspondence, memos, reports, and presentations.
Managed office operations including handling incoming and outgoing mail, maintaining files, and ordering office supplies.
Answered and screened phone calls, and directed inquiries to the appropriate departments.
Liaised with clients, real estate agents, and other stakeholders.
Assisted with the preparation of contracts, agreements, and other legal documents.
Maintained confidentiality of sensitive information and documents.
Contributed to the development and implementation of office policies and procedures.
Marketing the properties through marketing websites.
Manage social media accounts to increase engagement and reach of the company.
Serving Guests
Guiding the guest to the rightful place
answering their concerns and complaints
Checking guests in and out of the hotel, using a computerized reservation system.
Answering phone calls and assisting guests with inquiries, requests, and reservations.
Handling cash and credit card transactions for room charges, amenities, and other services.
Collaborating with other hotel departments, such as housekeeping, maintenance, and food and beverage, to ensure guest satisfaction.
Resolving guest complaints or issues in a timely and professional manner, escalating to a supervisor or manager as needed.
Learning and following hotel policies, procedures, and safety protocols, including fire, emergency, and security measures.
Checking guests in and out of the hotel, using a computerized reservation system.
Answering phone calls and assisting guests with inquiries, requests, and reservations.
Handling cash and credit card transactions for room charges, amenities, and other services.
Collaborating with other hotel departments, such as housekeeping, maintenance, and food and beverage, to ensure guest satisfaction.
Resolving guest complaints or issues in a timely and professional manner, escalating to a supervisor or manager as needed.
Learning and following hotel policies, procedures, and safety protocols, including fire, emergency, and security measures.
-Dean’s list 2017-2018 -Feasibility Study