Loan Department Supervisor
Midwest Carpenters & Millwrights Federal Credit Union
Total years of experience :19 years, 1 Months
Researched and acquired new vendors and implemented them to multiple departments to
improve member response time and department efficiency. On day-to-day basis, I analyzed credit and income to debt ratio to approve/deny loan application Visa credit cards. Also did the origination, underwriting, closing and servicing of consumer loans. Supervise and administrate Escrow accounts (home insurance and taxes)/auto insurance tracking. Conducted Facebook marketing and email marketing through virtual branch. Hired employees, marked down their job description, and listed the policies and procedures for the department.
Trained, organized restaurant staff to ensuring quality customer care. Coordinate special events, benefits, and large event reservations. Ensured over delivering on customer expectations. Created and managed budget. Created a par system to keep track of inventory and a pour test system that reduced cost by 22% and manage efficient product delivery. Balance shift and cash drawers daily.
Created an educational fitness business that enhanced, educated and improved clients lives.
Created and conducted strength and conditioning workouts for local sports and martial arts teams.
Created and Instagram and Facebook videos and posts for marketing and motivation.
Structured meal plans for clients and tracked their progress weekly. Also motivated many of my
clients and community by competing on American Ninja Warrior proving that hard and smart work
pays off.
