OSAMA MORSI, MANAGER

OSAMA MORSI

MANAGER

Lieu
Egypte
Éducation
Baccalauréat, Major Area of Study Hotel Management, Executive Management, Strategic Management
Expérience
17 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 5 Mois

MANAGER
  • Egypte
  • janvier 2014 à janvier 2018
EVENT MANAGER à JW MARRIOTT
  • Egypte
  • janvier 2010 à janvier 2014
Sales and Marketing à Executing Event Operations
  • janvier 2007 à janvier 2008

Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the

RECEPTIONIST à FOUR SEASONS RESORT/ SHARM-EL
  • janvier 2002 à janvier 2005
SUPERVISOR à MAGIC LIFE RESORT SHARM
  • janvier 2000 à janvier 2002
WAITER à SEMIRAMIS INTER-CONTINENTAL CAIRO
  • janvier 1999 à janvier 2000
à SEMIRAMIS INTER-CONTINENTAL CAIRO/ WATER AT ITALIAN RESTAURANT
  • janvier 1997 à janvier 1998

Éducation

Baccalauréat, Major Area of Study Hotel Management, Executive Management, Strategic Management
  • à SWISS ACADEMY FOR TOURISM AND HOTEL MANAGEMENT
  • juin 1998

SWISS ACADEMY FOR TOURISM AND HOTEL MANAGEMENT,

Etudes secondaires ou équivalent,
  • juin 1998

SWISS ACADEMY FOR TOURISM AND HOTEL MANAGEMENT,

Specialties & Skills

International Events
ACCRUALS
BILLING
BUDGETING
COMMUNICATION SKILLS
CUSTOMER RELATIONS
DELIVERY
DOCUMENTATION
EVENT MANAGEMENT

Langues

Arabe
Expert
Anglais
Expert