Manager Retail Operations, Cum Manger Franchise Operation & Manger Wholesale Operations
Emerald International (Pvt) Ltd
Total years of experience :14 years, 1 Months
Manager of Retail Operations:
- Directed and supervised daily operations of retail outlets, ensuring adherence to company standards and enhancing customer experience.
-Oversaw staff recruitment, training, and performance management, fostering a high-performing team.
-Strategically managed inventory levels, optimizing turnover and minimizing stockouts through effective inventory control.
-Designed and executed captivating visual merchandising displays to boost product visibility and sales.
-Achieved sales targets by implementing data-driven strategies, analyzing sales metrics, and refining sales approaches.
-Streamlined operational processes, enhancing efficiency, and reducing costs while maintaining quality service.
-Generated comprehensive reports on sales, inventory, and store performance, providing actionable insights to management.
Manager of Franchise Operations:
-Provided expert guidance and support to franchisees, ensuring alignment with brand standards and operational procedures.
-Enforced franchise compliance by overseeing adherence to franchisor policies, contractual agreements, and quality benchmarks.
-Spearheaded franchise network expansion efforts, conducting market research and facilitating new franchise openings.
-Analyzed financial and operational performance of individual franchise units, implementing strategies to enhance profitability.
-Fostered effective communication between franchisor and franchisees, fostering collaboration and best practice sharing.
-Mediated conflicts and disputes, cultivating positive relationships among franchisees and maintaining a harmonious network.
-Ensured consistent product or service quality across all franchise locations, upholding brand integrity.
Manager of Wholesale Sales Operations:
-Developed and executed sales strategies targeting wholesale clients, resulting in expanded customer base and increased revenue.
-Cultivated strong B2B relationships with distributors and partners, driving business growth and customer retention.
-Structured competitive pricing models, negotiated terms, and executed contracts to secure long-term wholesale partnerships.
-Orchestrated efficient order processing, managed inventory availability, and ensured on-time delivery to wholesale clients.
-Leveraged market trends and demand analysis to forecast sales volumes and optimize inventory management.
-Led and motivated a sales team, providing guidance and fostering a collaborative, results-driven work environment.
-Analyzed sales data to identify growth opportunities, streamline processes, and enhance overall sales performance.
Manage corporate marketing and communication functions, direct brand management, corporate positioning, product launch, ect..
Sales and Marketing
FMCG Sales and Distribution