Prasad Kulkarni

Handling overall branch operations from conceptualization stage to the execution and developing
strategies to build consumer preference.
 Overall responsibility for short/medium term planning and organisation of all resources.
 Developing and managing interdisciplinary teams for multi-party projects.
 Steering the customer centric operations and ensuring the customer satisfaction by achieving
delivery & service quality norms.
 Analyzing & reviewing the market response/ requirements and communicating the same to the
client and team members.
 Innovative trouble-shooter and problem-solver who excels at developing creative ideas
Project Management
 Conceptualizing & implementing policies for the organization, and ensuring accomplishment of
project goals.
 Time Management, Risk Management & Cost Management
 Effective Communication & negotiation skills that assist in
 Screening new projects, conducting feasibility studies & drafting reports assessing the viability.
 Facilitating the development of appropriate strategies in capacity building, resource mobilization,
supportive supervision, quality assurance for various projects.
 Controlling project timeline, estimating project cost & budget.
Client Relationship Management
 Mapping client’s requirement, identifying improvement areas & implementing measures to
maximize satisfaction levels.
 Ensuring continuous interaction with the customers to make sure that area of concern can be
worked upon for improved service levels.
 Responsible for developing client base with key focus on the volume of market.
Leadership & Team Management
 Manages and leads a team of employees.
 Communicates company goals, safety practices, and deadlines to team
 Motivates team members and assesses performance
 Provides help to management, including hiring and training, and keeps management updated on
team performance
 Identifying potential areas and allocating work among the team members through regular
assessments. Circulating process updates from client among team members and ensuring that the
quality and services parameters are met at the team member level. Conducting training to new
team members and mentoring subordinates by involving them in decision making processes.
Vendor Management
 Manage vendor activities and maintain both new and existing vendor relationships.
 Negotiate with vendors to secure the best prices for products and services, and ensure
that vendors fulfil their contractual obligations.
 Familiarity with cost management and prepare operation reports

E-Governance -IT)
Key Result Areas
 Identifying capacity gaps and providing leadership and vision including policy formulation,
preparing roadmaps, prioritization, preparing frameworks & guidelines, monitoring progress &
capacity management.
 Making sensitization events & awareness campaigns related to e-governance workshops & e-
readiness.
 Liaising with State & Central governments on critical issues related to policy drafting and strategy
for the effective implementation of the e-governance projects, assisting in devising effective
implementation plans.
 Planning and implementing lucrative for E-Governance Project.
 Assigning duties to vendors and contemporaries.
 Recruiting District Coordinator, Project Coordinator, Technicians, etc.
 Handling requirements of IC/Central/State/District Govt, Resource Management and Project
Management.
Highlights
 Handling a team of 60+ individuals.
 Motivated team members by Counselling, heart to heart talks, appreciation to performers
 Suggested enhancements suggested to improve application performance & resulted in positive

Key Result Areas
 Handled Customer Relationship Management, Team Management and Inventory Management.
 Reported to Ministry of Labour & Employment.
 Provided training and development to the Project Managers, State Heads and District Coordinators
on the various software.
 Managed timely collection of MIS reports & Enrolled database of the beneficiaries from
vendors and submitted it in stipulated time.
 Recommended IT solutions to PAN India for succession of projects.
 Configured and installed windows XP with security, LAN / WAN and remote desktop access;
computed desktop on Windows 98, 2000, XP, windows 7.
 Assisted in maintaining Windows 2003 Server Network and settings its infrastructure.
 Maintained Network Security and IP Addresses.
 Developed and conducted technical research on new projects.
Highlights
 Configured District Kiosks for the company.
 Hosted Web Services in IIS (Internet Information Services).
 Steps taken to increase client/team satisfaction:
o Client: Root cause analysis, Problem identification, Emphasises on service part, finding
bridge to fulfil the gap/needs between to ends/parties
o Team: problem identification, established open cultured environment, controls on
friendly/professional behaviour with the team, welcomes new suggestions if apprise by
the Co. Mgt. Etc.

Handled Business Development and daily activities of the branch.
 Maintained and coordinated with field team to develop business.
 Provide timely technical support to the clients.
 Educated teams and professors on Hospital Administration Software.
 Experience in telemedicine technology to support patient remotely.
PRODUCT EXPERTIES & IT FORTE
 Identification Solutions: Fargo, Zebra, Polaroid, Enduro Magicard, NISCA & SMART
 Turnkey Solutions: Turnstiles: Controlled Access, Boon Edam, Hayward, Digicon, PERCo
OZAK, Turboo & ZKT
Access Control: HID, XPR, Axess TMC, Suprema, ZKT & Timmy
Time Attendance: Axess TMC, ZKT, Timmy & Realtime