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Yousef Al-Rushaid, Responsable E-crm

Yousef Al-Rushaid

Responsable E-crm·Alyasra Fashion

Kuwait

High school or equivalent, ادبي

Work experience

Total years of experience: 2 years, 10 months

Responsable E-crm

October 2020 - August 2021

Alyasra Fashion

Kuwait

October 2020 - August 2021

customer engagement
social media interactions
call inbounds- outbound
live chat interaction

Company industry:
Fashion & Apparel
Job role:
Customer Service and Call Center

Customer Service Representative

February 2018 - December 2019

Kuwait Finance House

Hawali, Kuwait

February 2018 - December 2019

answer the calls from the customers and provide them with the information and solve there problems

Company industry:
Islamic Banking
Job role:
Banking

Education

ثانوية

June 2013

June 2013

High school or equivalent, ادبي

Kuwait

GPA (percentage): 68.3%

GPA (percentage): 68.3%

Skills

Workshop Presentation
Expert
Workshop Presentation
Expert
Group Work
Expert
Group Work
Expert
Anger Management
Expert
Anger Management
Expert
powerful communication
Intermediate
powerful communication
Intermediate
typing
Intermediate
typing
Intermediate
marketing
Intermediate
marketing
Intermediate
mail
Intermediate
mail
Intermediate
teamwork
Intermediate
teamwork
Intermediate
outlook
Intermediate
outlook
Intermediate
problem solving
Intermediate
problem solving
Intermediate
Workshop Presentation
Expert
Workshop Presentation
Expert
Group Work
Expert
Group Work
Expert
Anger Management
Expert
Anger Management
Expert

Languages

English
Intermediate
Arabic
Native Speaker

Hobbies

  • self development