Senior Recovery Officer
National Bank of Abu Dhabi
مجموع سنوات الخبرة :5 years, 9 أشهر
Collection and Recovery
Monitor accounts for delinquency and make daily collection calls, follow-up to obtain
payments.
Collect accounts by discussing situation with customer; obtaining payment; developing a
solution by working with customer and the sales department.
Documents collection actions by completing forms, reports, logs, and records.
Refers accounts for legal action.
Collection and Recovery
Supervisor of Collections Department dealing with Outstanding payments for Auto Loan, Credit cards
and Personal Loans from Customers etc.
Recommend to team leader, filing of civil cases to collection agency with full justification, recent
information on the borrower’s address and details of assets owned by him,
Co-ordinate with lawyer to ensure that best services are provide in terms of filing, releases and
continuous update on the case filed.
Ensure that appropriate legal actions, including filing of travel ban are handled as per laid down
processes.
Work in accordance with process to meet cost budgets.
Result of the visits to be updated in system in a daily basis.
Ensure that the airport parking is visited monthly and list of cars is made for vehicles parked for long
time.
Collection and Recovery
To consistently and successfully apply various collection techniques, including calling, field collections
and visit.
Recommend and agree repayment solutions to customers with genuine reason of default
Recommend to team leader, filing of civil cases to collection agency with full justification, recent
information on the borrower’s address and details of assets owned by him,
Co-ordinate with lawyer to ensure that best services are provide in terms of filing, releases and
continuous update on the case filed.
Ensure that appropriate legal actions, including filing of travel ban are handled as per laid down
Collection and
Responsible for the day running of a large Department store. Managing a Staff of 25+ for one of the
UAE’s largest chain of grocery and provisions stores.
Completed all in house training and spent time in all departments of the company learning all aspects
of the retail trade.
Implementing and controlling store procedures.
Most of my duties were spent dealing with suppliers and customer service
Responsible for all stock control and order entry using the company’s computerized stock control and
order entry system.
VALUES OFFERED
Handling a queue of delinquent customers
Contact customers through Tele-calling for collecting the overdue
Constant follow up to make sure that payments are received
Updating the latest information in the collection system called Finn-one
Ensure compliance with Bank policy and legislation
Route the complex cases to the Team Leader for faster solution
Monitored and minimized delinquent customers
.
Ability to: learn
and apply
government
in Karama,